Hotel General Manager - Marriott Experience

Peoria, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $5,760.00 - $6,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

on-site parking

Job Description

This role is offered by a prominent hotel operating under the guidance of a corporate director and/or vice president of operations. The hotel is committed to delivering exceptional guest experiences and aims to maintain high service quality and operational excellence. As a key hospitality establishment, the hotel focuses on achieving significant sales volumes and optimizing profitability while upholding the highest ethical standards. The establishment values a well-trained and motivated workforce and maintains competitive conditions within the hospitality industry.

The position involves the direct management and supervision of the entire hotel operation through effective leadership of department managers and line-lev... Show More

Job Requirements

Must have a four-year college degree or equivalent education/experience
Must have five years of hotel experience
Proven success in achieving revenue objectives
Proven ability to recruit, motivate and train a sales team
Ability to lift up to 25 lbs
Ability to push and pull limited weights
Ability to carry up to 25 lbs
Ability to move continuously throughout the hotel
Availability to work 40-50 hours over a five-day period with variable scheduled days and times
Proficient in Microsoft applications and other technology software
Understanding and compliance with cleaning chemicals and pool chemicals use
Background check clearance required

Job Qualifications

Education: Four-year college degree or equivalent education/experience required
Experience: Five years of hotel experience required
Must possess a proven track record of success in achieving revenue objectives
Proven ability to recruit, motivate and train a sales team
Must have choice brand leadership experience

Job Duties

Ensure that quality services are rendered by each department in meeting guest needs, and that good guest relations are enhanced
Coordinates and supervises the various departments to ensure an environment in which high standards of comfort, service and quality exist for our guests
Budget management: Supervises and assists in preparation and approves all sales and profit budgets
Sales: Sell potential guests both within the property and outside the property
Meets and greets convention officers and other VIPs
Directs the sales management of the hotel
Maintains proper employer/employee relations
Adheres and implements all company policies and procedures
Follows direction and ensures professional and ethical verbal and written communication at all times
Adheres to professional dress code, working hours and implements employee policies and procedures
Conducts performance evaluations for all department heads
Ensures property compliance with all health, fire/safety, OSHA and ADA regulations
Maintains personnel files and records in compliance with all state and federal laws and company policies and procedures
Property inspections: Inspects the property daily for proper guest room, function room and public room set-ups
maintenance of all areas, service and employee performance
Issues instructions to correct or improve physical plant or employee performance
Analyzes operations and meets with key department heads daily to review operations and receive their suggestions
Selects and trains department heads and keeps them informed of company policies
observes their performance and replaces them if not performing above standard
Maintains professional communication at all times
Works with department heads and employees directly in correcting any severe personnel problems
Follows all employee discipline and progressive discipline procedures
Participates and directs scheduled internal meetings such as sales, forecast, quality control, food and beverage, accounting, department head, safety meetings
Ensures property compliance with all reporting requirements
Prepares monthly highlights
Checks property and equipment and submits annual or emergency project budgets or initiates purchase order work contracts or work orders to improve property appearance or mechanical efficiency
Studies and analyzes employee workloads and establishes and approves staffing guides
Maintains daily payroll cost control and takes action to correct high payroll costs
Approves all overtime both before and after emergencies
Ensures proper paperwork and notifications in case of employee or guest incident
Checks controls and approves all property expenses
Inspects areas and ensures safety and comfort from fire, injury or illness
Approves requisitions for purchases other than food and beverage
Obtains market intelligence on competitors on rates, pricing, physical condition, promotions and personnel to improve competitiveness
Reviews significant items with president of operations or corporate executives for information or decisions
Responsible for maintaining high employee morale and a well-trained, quality staff
Directly responsible for all products, inventory, property equipment, building and furnishings
Responsible for all revenues, accounts receivable and maximum efficient utilization
Participates in local business, community and civic affairs promoting the hotel
Responsible for forecasting, budgeting, developing and monitoring business plans
Follows all employee handbook policies including conduct, attendance and fraternization rules
Performs miscellaneous duties as assigned
Maintains favorable working relationships to promote cooperation
Projects a favorable image of the hotel at all times

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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