Hotel General Manager: Lead Team, Elevate Guest Experience

WoodSpring Suites in Apex, NC, is part of a leading extended-stay hotel brand known for providing comfortable, affordable accommodations for travelers seeking long-term stays. As a trusted name in the hospitality industry, WoodSpring Suites focuses on delivering exceptional guest experiences with a keen emphasis on cleanliness, hospitality, and operational excellence. The brand strategically caters to a diverse clientele that includes business travelers, relocation guests, and individuals seeking temporary housing solutions. With a robust presence across the United States, WoodSpring Suites prides itself on a culture of teamwork, professional growth, and community engagement.

WoodSpring Suites in Apex is currently seeking a dedicated and experienced Hotel General Manager to lead its operations and uphold its reputation for quality and guest satisfaction. This role requires a hands-on leader who is energetic, adaptable, and driven to achieve outstanding results in all aspects of hotel management. The General Manager will oversee the day-to-day operations of the property, ensuring that the hotel consistently meets brand standards and delivers superior guest service.

The position offers a competitive salary ranging from $65,000 to $75,000 annually, with additional bonus opportunities based on performance. Full-time employees are also eligible for a comprehensive benefits package that includes medical, dental, vision insurance, paid time off, Health Savings Account (HSA), and a 401(k) retirement plan. The company also offers flexible pay options through Daily Pay Access, an Employee Assistance Program (EAP) to support personal and work-related concerns, and opportunities for career advancement for dedicated team members.

As Hotel General Manager, you will be responsible for recruiting, training, and motivating a team of 6 to 12 staff members, fostering a collaborative and productive work environment. You will lead by example, providing hands-on support across various departments, including guest services, housekeeping, and sales to ensure all hotel operations run smoothly. Your leadership will be instrumental in maintaining high standards of cleanliness, guest satisfaction, and financial performance, managing budgets, labor costs, occupancy rates, and profit and loss statements.

The role also emphasizes community engagement and local networking to promote the hotel and build strategic relationships with competitive properties, local organizations, and key clients. You will lead marketing initiatives and guest sales efforts to increase occupancy and revenue. Additionally, you will ensure compliance with all property safety and emergency procedures, contributing to a safe and secure environment for guests and staff.

This is an excellent opportunity for a hospitality professional with at least one year of hotel general management experience, strong organizational and communication skills, and a proactive approach to problem-solving. The successful candidate will possess a valid driver’s license, demonstrate effective leadership, and have proficiency with computer systems. Physical duties include bending, twisting, kneeling, and the ability to lift weights up to 50 pounds occasionally.

WoodSpring Suites and Hotel Management & Consulting, Inc. uphold equal employment opportunities and are committed to fostering diversity and inclusion within the workplace. They comply with all applicable laws regarding non-discrimination and accommodations for individuals with disabilities. This role is offered with an at-will employment agreement, and the company maintains a drug-free workplace environment.