Hotel General Manager: Lead Operations & Guest Experience
Job Overview
Compensation
Salary
Range $64,700.00 - $102,800.00
Benefits
Health Insurance
Retirement Plan
Paid Time Off
performance bonuses
Professional development opportunities
Employee Discounts
Flexible work schedule
Job Description
Graves Hospitality Corporation is a renowned name in the hospitality industry, recognized for its commitment to excellence and outstanding guest experiences. With a strong presence in Minneapolis, MN, this company operates several top-tier hotels catering to a diverse clientele ranging from leisure travelers to business professionals. Graves Hospitality Corporation prides itself on delivering exceptional service quality, maintaining high standards of cleanliness, and fostering a welcoming atmosphere for all guests. The company is dedicated to continuous improvement and innovation in hospitality management, ensuring it stays at the forefront of the competitive hotel market.
The General Manager position at Graves Hospitality Corporation presents a unique opportunity for a dynamic and experienced professional to lead hotel operations in Minneapolis. This full-time role demands a comprehensive understanding of hospitality management, coupled with strong leadership and financial acumen. The General Manager will be responsible for overseeing every aspect of hotel operations, including staff management, training, and development, budgeting, and ensuring exceptional guest satisfaction. Additionally, the role involves strategic revenue forecasting, operational planning, and maintaining compliance with company policies and industry regulations. This position is vital for upholding the reputation of Graves Hospitality Corporation by delivering impeccable service and driving business growth. Candidates with a passion for hospitality, a minimum of five years' experience in management, and a relevant academic background are highly encouraged to apply. This role promises professional development and the chance to be an integral part of a respected hospitality brand in Minneapolis.
The General Manager position at Graves Hospitality Corporation presents a unique opportunity for a dynamic and experienced professional to lead hotel operations in Minneapolis. This full-time role demands a comprehensive understanding of hospitality management, coupled with strong leadership and financial acumen. The General Manager will be responsible for overseeing every aspect of hotel operations, including staff management, training, and development, budgeting, and ensuring exceptional guest satisfaction. Additionally, the role involves strategic revenue forecasting, operational planning, and maintaining compliance with company policies and industry regulations. This position is vital for upholding the reputation of Graves Hospitality Corporation by delivering impeccable service and driving business growth. Candidates with a passion for hospitality, a minimum of five years' experience in management, and a relevant academic background are highly encouraged to apply. This role promises professional development and the chance to be an integral part of a respected hospitality brand in Minneapolis.
Job Requirements
- bachelor's degree in hotel management or equivalent
- minimum of 5 years hospitality management experience
- strong financial and leadership skills
- proficiency in budgeting and revenue management
- effective communication skills
- knowledge of hospitality operations
- ability to work under pressure and multitask
Job Qualifications
- bachelor's degree in hotel management or equivalent
- minimum of 5 years experience in hospitality management
- strong leadership and team management skills
- proficient in financial management and budgeting
- excellent communication and interpersonal abilities
- knowledge of hospitality operations and revenue forecasting
- ability to handle guest relations effectively
Job Duties
- oversee hotel operations to ensure efficient and high-quality service
- manage staff recruitment, training, and development
- prepare and manage budgets to meet financial targets
- monitor guest satisfaction levels and implement improvements
- develop and execute revenue forecasting strategies
- ensure compliance with hospitality regulations and company policies
- coordinate with departments to optimize operational performance
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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