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Hotel General Manager - Lead Operations & Guest Excellence

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,100.00 - $92,200.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
performance bonuses
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

A prominent hotel management company with a strong presence in the hospitality industry is currently seeking a highly skilled and experienced General Manager for their Fairfield Inn location in Chester, Virginia. This company is widely recognized for delivering exceptional guest experiences through quality service, operational excellence, and dedicated team leadership. As an established player in the hotel management sector, they manage a portfolio of well-regarded brands, including Marriott properties. The company is committed to fostering a culture of professionalism, growth, and guest satisfaction, making it a preferred employer for hospitality professionals seeking to advance their careers.

The General Manager position at Fairfield Inn Chester is a pivotal role that demands a strategic leader capable of overseeing all facets of hotel operations. This includes managing day-to-day functions such as front desk, housekeeping, food and beverage services, and maintenance. The General Manager will play a crucial role in ensuring that all aspects of guest service exceed expectations, driving high levels of customer satisfaction and repeat business. Furthermore, the role involves developing and executing strategies to optimize financial performance, including budgeting, forecasting, and controlling costs. The successful candidate will lead a team of hospitality professionals, fostering a positive work environment that encourages teamwork, accountability, and professional development. This position offers a competitive salary package, inclusive of performance bonuses, reflecting the importance of the role and the candidate’s impact on the hotel’s success. Additionally, a comprehensive benefits package is provided, supporting the well-being and work-life balance of the General Manager. Preferred candidates should have a minimum of 5 years in hotel management, with particular preference given to those with Marriott brand experience, ensuring familiarity with the high standards and operational practices of a leading global hotel brand. This is a unique opportunity for a driven hospitality leader to join a respected company and make a significant impact at a prominent Fairfield Inn location in Chester, Virginia.

Job Requirements

  • minimum of 5 years in hotel management
  • preferred experience with Marriott brand
  • strong leadership skills
  • excellent communication skills
  • ability to develop and manage budgets
  • knowledge of hotel operations
  • problem-solving skills

Job Qualifications

  • minimum of 5 years of hotel management experience
  • experience with Marriott brand preferred
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • proven track record in financial management
  • ability to work under pressure and solve problems effectively

Job Duties

  • lead all aspects of hotel operations
  • enhance guest experiences through excellent customer service
  • drive financial performance including budgeting and cost control
  • manage and develop hotel staff
  • maintain high standards of cleanliness and maintenance
  • ensure compliance with brand and company policies
  • foster a positive work environment and team culture

Job Criteria

Experience

Expert Level (7+ years)


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