Hotel General Manager: Lead Operations & Guest Excellence

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,700.00 - $85,300.00
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Work Schedule

Standard Hours
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Benefits

Career growth opportunities
competitive salary
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts

Job Description

A leading hospitality management company is actively seeking a highly skilled and dedicated General Manager to lead the operations at the Hilton Garden Inn St. Augustine Beach. This company is renowned for its commitment to excellence in the hospitality industry, managing a diverse portfolio of properties that embody comfort, quality service, and memorable guest experiences. They take pride in cultivating vibrant, efficient, and guest-focused environments that drive both operational success and customer satisfaction. With a strong emphasis on leadership, innovation, and staff development, the company fosters a culture where team members are empowered to contribute to the overall growth and success of each property.

The Hilton Garden Inn St. Augustine Beach is a distinguished hotel known for its prime location, exceptional amenities, and dedicated service. It caters to both leisure and business travelers seeking a welcoming environment with high standards of hospitality. As the General Manager, you will play a critical leadership role, overseeing all facets of the hotel’s day-to-day operations. Your primary goal will be to drive performance by maximizing revenue, optimizing operational efficiencies, and delivering top-notch guest experiences. You will be responsible for managing budgets, ensuring financial objectives are met, and directing staff towards maintaining a positive and productive workplace culture.

This role involves strategic planning and execution in sales, marketing, human resources, and operational functions. You will be expected to lead a diverse team of professionals, fostering collaboration and continuous improvement. Your leadership will directly impact guest satisfaction, employee retention, and overall business growth, making this a pivotal position within the company. There are significant opportunities for career advancement for candidates who demonstrate exceptional management capabilities and a passion for hospitality. This position is ideal for seasoned professionals with Hotel Management experience, preferably with major brands such as Hilton, Marriott, Hyatt, or IHG, who are eligible to work in the U.S. and eager to further their career in a dynamic and supportive environment.

Job Requirements

  • hotel management degree or equivalent experience
  • minimum of 5 years in hotel management
  • experience with major hotel brands preferred
  • eligibility to work in the U.S.
  • strong leadership skills
  • excellent interpersonal and communication abilities

Job Qualifications

  • hotel management experience preferably with Hilton, Marriott, Hyatt, or IHG
  • strong leadership and communication skills
  • proven ability to manage budgets and staff
  • experience in driving guest satisfaction
  • familiarity with hospitality industry standards and regulations
  • proficient in operational management
  • eligible to work in the U.S.

Job Duties

  • oversee all hotel operations to ensure high standards of guest satisfaction
  • manage budgets and financial performance
  • lead, motivate, and develop hotel staff
  • implement operational policies and procedures
  • ensure compliance with company and brand standards
  • coordinate with sales and marketing teams to maximize occupancy and revenue
  • maintain a positive work environment and foster team collaboration

Job Criteria

Experience

Mid Level (3-7 years)


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