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Hotel General Manager - Hyatt Wilmington Riverfront

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
medical benefits
Dental benefits
vision benefits
401k Retirement Plan
flexible spending accounts
Health reimbursement accounts
Paid Time Off
Paid holidays
short-term disability
maternity leave
personal and family medical leave
Life insurance
Long Term Disability coverage
Employee perks program
Tuition Reimbursement
In-facility training
Employee assistance program
legal services
Identity protection services
Verizon wireless discount

Job Description

Onix Hospitality is a distinguished hospitality management company with over 20 years of industry experience, known for owning and managing eight award-winning, top-performing hotels across the Mid-Atlantic region and Florida. With a robust portfolio of over 1,000 hotel rooms, the company serves more than half a million customers annually, underscoring its significant presence in the hotel industry. Onix Hospitality has built its reputation on delivering exceptional guest services and maintaining high standards of quality and excellence across all its properties. The company prides itself on fostering a culture of continuous improvement, innovation, and dedication to guest satisfaction, making it a leader in the hotel management sector. In addition to its commitment to exceptional service, Onix Hospitality demonstrates a deep commitment to its employees by offering competitive salaries, comprehensive benefits, and numerous perks that support both professional growth and personal well-being.

We are currently seeking a skilled and motivated General Manager to join our team. This leadership role involves overseeing the efficient operation of one of our premier hotel facilities, ensuring that all aspects of the hotel are managed effectively to maximize sales and profitability while maintaining an exceptional level of guest satisfaction and operational excellence. The General Manager is responsible for hiring, training, and developing a qualified staff committed to delivering outstanding service and upholding the hotel's esteemed reputation. This position requires a strategic leader who can drive the hotel's performance to meet budgetary goals, maintain high employee morale, and continuously improve operational standards. The General Manager will actively participate in all facets of hotel management, including guest relations, staff supervision, quality control, and collaboration with the Food and Beverage Department to ensure a cohesive and high-functioning team environment. This is an exciting opportunity for a hospitality professional to grow their career with a well-established company that values dedication and offers a supportive working environment with extensive benefits.

Job Requirements

  • High school diploma or GED
  • Preferably two-year or four-year business or liberal arts degree or equivalent combination of education and experience
  • Substantial experience in hotel management positions
  • Proven leadership experience in hospitality industry
  • Ability to supervise and develop staff effectively
  • Strong analytical and problem-solving skills
  • Excellent communication skills
  • Certified Hospitality Administrator designation preferred

Job Qualifications

  • High school diploma or GED
  • Preferably a two-year business degree or a four-year business or liberal arts degree or equivalent experience
  • Significant vocational education, apprentice training, on-the-job training, and experience in hotel management
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to analyze operational performance and develop improvement strategies
  • Certified Hospitality Administrator designation preferred

Job Duties

  • Supervise hotel operations to maximize efficiency and profitability
  • Hire, train, and develop qualified staff to deliver excellent service
  • Ensure compliance with hotel policies and procedures
  • Maintain high standards of guest room cleanliness and facility maintenance
  • Inspect a minimum of 10 guest rooms per week to uphold quality standards
  • Oversee department heads and delegate responsibilities
  • Participate in internal meetings on sales, forecasting, quality control, and safety
  • Prepare timely reports and analyze strategies for improvement
  • Manage employee work assignments and control payroll performance
  • Approve and monitor overtime
  • Maintain effective communication with the Food and Beverage Department

Job Criteria

Experience

Expert Level (7+ years)


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