Hotel General Manager

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $59,600.00 - $94,700.00

Work Schedule

Standard Hours

Benefits

competitive salary

performance-based incentives

Medical insurance

Dental Insurance

Vision Insurance

retirement plans

Paid Time Off

Job Description

StepStone Hospitality is a premier hospitality management company devoted to delivering outstanding guest experiences and fostering talented, high-performing teams. Renowned for its commitment to excellence, StepStone Hospitality manages a diverse portfolio of hotels and properties that emphasize quality service, innovation, and community engagement. As a leader in the hospitality industry, StepStone consistently prioritizes both guest satisfaction and employee development, nurturing a corporate culture that champions inclusivity, innovation, and accountability. The company’s strong presence enables it to build significant brand value and maintain a competitive edge in an ever-evolving marketplace.

At StepStone Hospitality, the dedication to creating exceptional environments translates... Show More

Job Requirements

Minimum 3 years of experience as a hotel general manager in a branded hotel environment
experience with Choice brand strongly preferred
demonstrated success in guest satisfaction, team leadership, and financial performance
strong operational knowledge across all hotel departments
proven ability to engage and develop teams with a hands-on leadership style
solid understanding of budgeting, forecasting, and P&L management
excellent communication, organizational, and interpersonal skills
proficiency in hospitality management systems and tools
bachelor's degree in hospitality, business administration, or a related field preferred
strong sense of accountability and ownership

Job Qualifications

Minimum 3 years of experience as a hotel general manager in a branded hotel environment
demonstrated success in guest satisfaction, team leadership, and financial performance
strong operational knowledge across all hotel departments
proven ability to engage and develop teams with a hands-on leadership style
solid understanding of budgeting, forecasting, and P&L management
excellent communication, organizational, and interpersonal skills
proficiency in hospitality management systems and tools
bachelor's degree in hospitality, business administration, or a related field preferred
strong sense of accountability and ownership

Job Duties

Recruit, train, mentor, and lead department heads and team members
foster a collaborative and inclusive work environment that promotes high morale and productivity
uphold and model company and brand standards in appearance, professionalism, and behavior
ensure team alignment with StepStone's mission, vision, and values
manage all aspects of hotel operations including front office, housekeeping, food & beverage, maintenance, and sales
maintain high service standards and guest satisfaction, with a focus on GSS/TripAdvisor performance
ensure compliance with brand standards and operational policies
develop and manage budgets, forecasts, and financial KPIs
monitor revenue, expenses, and profitability, taking corrective actions when needed
analyze performance data and implement initiatives to drive operational efficiency and revenue growth
partner with sales and marketing teams to optimize occupancy and revenue
build strong community relationships to increase local and group bookings
support innovative marketing strategies to elevate brand presence and market share
ensure compliance with all local, state, and federal regulations, including health and safety standards
lead emergency preparedness, risk management, and property safety initiatives
oversee preventative maintenance programs to protect property assets
other duties assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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