Hotel General Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $90,000.00 - $100,000.00

Work Schedule

Standard Hours

Benefits

competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Job Description

Arbor Lodging is a premier hotel investment and management company with an expanding portfolio that spans across the United States, Mexico, and the Caribbean. Renowned for overseeing well-known hotel brands such as Marriott, Hilton, Hyatt, and IHG, Arbor Lodging is trusted by numerous partners as a leading manager in the hospitality industry. The company’s service ethos is centered on a proactive and holistic approach, ensuring guests feel genuinely welcomed and supported at every touchpoint. Known for fostering a culture that is people-focused, data-driven, and results-oriented, Arbor Lodging continuously strives to uphold high standards of hospitality and operational excellence.

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Job Requirements

Minimum 3 years experience in General Manager role
At least 1 year brand experience required
Experience in select service hotel preferred
Bachelor’s degree preferred
Strong team management skills
Effective time management skills
Demonstrated ability to enhance guest service scores and profitability
Ability to prioritize and manage multiple tasks simultaneously

Job Qualifications

Minimum 3 years experience as a General Manager
At least 1 year brand-specific experience
Preferred experience in select service hotel management
Bachelor’s degree in Hotel Management, Business Administration, or related field preferred
Strong leadership and large team management skills
Developed time management capabilities
Proven track record of improving guest service scores and profitability
Ability to prioritize multiple competing tasks effectively

Job Duties

Maintain a friendly, attentive, and service-oriented demeanor in guest and staff interactions
Foster open communication and develop a high-quality aligned staff
Manage financials, P&L, and payroll to sustain profitability
Ensure compliance with licensing and permit regulations
Maintain security and safety systems with proper inspections
Drive property-wide training and development to enhance guest services
Promote professional relationships and effective communication across teams
Communicate goals and delegate tasks with timely follow-up
Proactively identify and resolve potential operational issues
Analyze data to make beneficial business decisions
Address concerns from guests and staff professionally
Delegate tasks effectively to qualified staff
Achieve financial results aligned with budget objectives
Adapt duties as business demands evolve

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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