Hotel General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
performance bonuses
401k with match
Employee Discounts
SeaTac sick pay
Vacation Time
Paid holidays
Free parking

Job Description

The Hampton Inn & Suites Seattle - Airport/28th Ave is a well-established hotel brand known for providing comfortable and convenient accommodations for travelers. Situated near Seattle's airport, this location caters to a diverse group of guests, including business travelers, vacationers, and those seeking a reliable place to stay near the airport. Hampton Inn & Suites is part of Hilton Worldwide, a global leader in hospitality, which ensures that the property upholds high standards of service, cleanliness, and guest satisfaction. The hotel's commitment to delivering exceptional guest experiences is reflected in its attentive service, well-maintained facilities, and convenient amenities such as free parking and proximity to the airport terminals.

The role of General Manager at the Hampton Inn & Suites Seattle - Airport/28th Ave is designed for a dynamic, results-driven professional with a passion for hospitality management. This position offers a unique opportunity to lead all aspects of hotel operations while maintaining a strong entrepreneurial spirit. The General Manager will have the autonomy to lead without micromanagement, enabling them to implement their expertise in driving hotel success. This role requires a leader who excels at team building, guest satisfaction, and operational excellence.

As General Manager, you will be responsible for motivating your team to consistently exceed guest expectations and foster a positive, productive work environment. You will collaborate closely with the Operations and regional Sales teams to align hotel goals with company initiatives and promote company programs effectively. Hiring and grooming qualified associates, managing performance, and encouraging professional development are key components of this role. The ideal candidate will have a hands-on leadership style, leading by example with energy and enthusiasm.

This management position demands a strong focus on financial success, requiring skills in maximizing revenue and controlling expenses to meet financial objectives. You will be responsible for ensuring all brand and company standards are met and maintaining a safe and respectful working environment for all team members. Professionalism in appearance and behavior is expected to reflect the Hampton Inn & Suites brand positively. Flexibility to work weekends, holidays, and travel for brand training is essential. This full-time position offers competitive benefits, including medical, dental, and vision insurance after the qualification period, performance bonuses, a 401k match, employee discounts at Hilton Hotels worldwide, SeaTac Sick Pay, vacation time, paid holidays, and free parking. If you are a motivated hospitality leader looking to make a significant impact and grow with a respected hotel brand, this General Manager opportunity is perfect for you.

Job Requirements

  • Hotel management experience is required
  • strong oral and written communication skills
  • organization, planning and attention to detail
  • sound analytical and problem solving abilities
  • ability to maximize revenues and control expenses
  • perform hands-on duties as needed
  • lead by example with self-confidence and enthusiasm
  • strong interpersonal and leadership skills
  • ensure guest and associate satisfaction
  • flexible to work weekends and holidays
  • able to travel by plane at least once per year

Job Qualifications

  • Hotel management experience
  • strong oral and written communication skills
  • organization, planning, and attention to detail
  • sound analytical and problem solving abilities
  • ability to maximize revenues and control expenses
  • hands-on guest service skills
  • leadership skills with self-confidence and enthusiasm
  • strong interpersonal skills
  • professionalism in behavior towards guests and team members

Job Duties

  • Coordinate, direct, and manage day to day hotel operations
  • motivate associates to exceed guest expectations
  • uphold and elevate a positive work environment
  • support and communicate company goals and initiatives
  • hire qualified associates and manage team performance
  • maintain regular attendance and punctuality
  • meet deadlines regarding brand and company standards
  • provide a safe working environment
  • maintain high standards of personal appearance and grooming

Job Criteria

Experience

Expert Level (7+ years)


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