Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance
Job Description
We are a well-established extended stay hotel dedicated to providing exceptional accommodation and service to our guests. Our hotel caters to travelers seeking comfort, convenience, and a home-like environment during their extended visits. With a commitment to maintaining high standards of cleanliness, safety, and guest satisfaction, we pride ourselves on creating an inviting atmosphere where both guests and employees thrive. Our brand is recognized in the hospitality industry for delivering flawless customer service that is both memorable and industry-leading. We believe in the importance of teamwork, professional development, and community involvement to sustain our reputation and ensure ongoing success.
The role of the Hotel General Manager is critical in steering the overall operations of the hotel towards efficiency and profitability. This full-time position offers a competitive annual salary ranging from $55,000 to $70,000 and requires an on-site presence at the hotel. As the General Manager, you will oversee multiple departments ensuring compliance with company and franchise standards while driving the hotel’s financial performance. You will be responsible for monitoring labor standards, staffing guidelines, and promoting interdepartmental communication through regular meetings. Your leadership will extend to conducting thorough inspections and audits, supervising revenue and asset management, and ensuring the hotel meets brand quality standards consistently.
Customer satisfaction remains at the heart of this role. You will play an active part in managing guest experiences by promptly addressing complaints, responding to feedback, and fostering community relations to uphold a positive hotel image. Human resources responsibilities include recruiting, training, counseling, maintaining employee records, and ensuring regulatory compliance. You will foster employee engagement and development, emphasizing promotion from within and adherence to safety protocols.
This position also demands continuous professional growth through attendance at management training seminars and franchise-mandated courses. Maintaining a professional demeanor at all times, you will exemplify excellence in communication, teamwork, and guest service. Competency in handling stressful situations calmly and effectively is essential, along with proficiency in Microsoft Office and industry-specific software. The ideal candidate will demonstrate strong financial acumen, leadership skills, and the capacity to multi-task in a dynamic hotel environment. Bilingual skills and local market knowledge are advantageous, aligning with the diverse needs of our clientele.
If you are a driven hospitality professional eager to lead a dedicated team in delivering outstanding guest experiences while achieving business goals, we invite you to join our respected hotel management team and help us continue building our celebrated legacy.
The role of the Hotel General Manager is critical in steering the overall operations of the hotel towards efficiency and profitability. This full-time position offers a competitive annual salary ranging from $55,000 to $70,000 and requires an on-site presence at the hotel. As the General Manager, you will oversee multiple departments ensuring compliance with company and franchise standards while driving the hotel’s financial performance. You will be responsible for monitoring labor standards, staffing guidelines, and promoting interdepartmental communication through regular meetings. Your leadership will extend to conducting thorough inspections and audits, supervising revenue and asset management, and ensuring the hotel meets brand quality standards consistently.
Customer satisfaction remains at the heart of this role. You will play an active part in managing guest experiences by promptly addressing complaints, responding to feedback, and fostering community relations to uphold a positive hotel image. Human resources responsibilities include recruiting, training, counseling, maintaining employee records, and ensuring regulatory compliance. You will foster employee engagement and development, emphasizing promotion from within and adherence to safety protocols.
This position also demands continuous professional growth through attendance at management training seminars and franchise-mandated courses. Maintaining a professional demeanor at all times, you will exemplify excellence in communication, teamwork, and guest service. Competency in handling stressful situations calmly and effectively is essential, along with proficiency in Microsoft Office and industry-specific software. The ideal candidate will demonstrate strong financial acumen, leadership skills, and the capacity to multi-task in a dynamic hotel environment. Bilingual skills and local market knowledge are advantageous, aligning with the diverse needs of our clientele.
If you are a driven hospitality professional eager to lead a dedicated team in delivering outstanding guest experiences while achieving business goals, we invite you to join our respected hotel management team and help us continue building our celebrated legacy.
Job Requirements
- Bachelor’s degree or equivalent experience
- minimum 1 year general manager experience or 2 years management experience with at least 1 year in hospitality
- valid motor vehicle operator’s license in good standing
- ability to work required shifts
- ability to communicate effectively
- ability to operate office equipment and PMS software
- ability to lead a team
- capability to analyze financial statements
- commitment to ongoing professional development
- adherence to company and franchise standards
- compliance with federal and state personnel laws
- ability to remain calm and handle stressful situations
- proficiency in Microsoft Office
- willingness to travel and occasionally drive
- ability to manage multiple tasks
- physical ability to stand, walk, bend, and lift up to 40 lbs occasionally
Job Qualifications
- Bachelor’s degree in hospitality or related field preferred
- previous experience as a general manager in a similar hotel preferred
- minimum 1 year experience as general manager or 2 years management experience including hospitality
- proven track record of increasing profit while exceeding brand and corporate goals
- effective communication skills, both written and oral
- ability to operate office equipment and PMS software
- proficiency in Microsoft Office
- proficiency in Google Apps preferred
- ability to lead and motivate a team
- ability to read and analyze financial reports
- bilingual Spanish and English preferred
- ability to multitask and remain calm under pressure
- local market experience preferred
- ability to learn and adhere to brand standards
- ability to manage interdepartmental relationships
Job Duties
- Ensures attainment of established budgeted goals for all departments
- monitors compliance with labor standards and staffing guidelines
- conducts required meetings to ensure communication and coordination
- audits departmental procedures and modifies as needed
- monitors rooms inventory and merchandising procedures
- conducts competitive rate surveys and program analysis
- ensures compliance with franchise and company standards
- participates in asset management and inspection meetings
- exceeds brand quality standards and ensures favorable franchise inspection
- completes planned capital and repair items
- conducts daily and bi-weekly property inspections with action plans
- promotes guest satisfaction and evaluates complaints
- monitors guest responses and implements corrective actions
- fosters community relations to maintain positive hotel image
- recruits, trains, and counsels employees
- ensures onboarding and adequate staffing
- maintains associate files and compliance with policies
- promotes internal advancement and employee engagement
- ensures legal compliance in personnel practices and safety
- processes and reconciles payroll
- pursues continuous management training and development
- maintains professional image and communication at all times
- greets guests and coworkers warmly
- actively listens and responds to guest concerns
- fosters teamwork and assists others as needed
- monitors cleanliness and safety and reports issues
- follows safety guidelines and procedures
- completes any additional duties assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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