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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
short-term disability
long-term disability
Paid Time Off
Job Description
This job opportunity is for a Resident Hotel General Manager position at a residential hotel that values dignity, respect, and exceptional guest and employee satisfaction. The establishment offers a unique living experience, providing a deluxe 2-bedroom suite with all housing expenses paid, allowing the General Manager to live on-site and immerse fully in the hotel environment. This role is integral to managing daily operations of the hotel while achieving planned revenue and profit goals. The successful candidate will serve as a role model, exemplifying professionalism and leadership in an independent capacity within company guidelines, without the need for constant supervision.Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum of 3 years experience in hotel or residential hotel management
- proven ability to manage budgets and forecast financials
- excellent interpersonal and problem-solving skills
- ability to work independently with minimal supervision
- proficiency in customer service and complaint resolution
- knowledge of labor laws and human resources practices
Job Qualifications
- Experience in hotel management, preferably in the extended-stay sector
- strong leadership and communication skills
- ability to work independently within company guidelines
- skilled in financial forecasting and budget management
- knowledge of revenue management and market analysis
- proficiency in staff training and development
- commitment to exceptional guest and employee satisfaction
Job Duties
- Manage and provide input to the annual budget by forecasting changes in operating expenses and labor cost
- provide business forecasts to manage costs by scheduling labor in accordance with staffing guidelines and controlling expenses
- assist sales efforts as directed by management and corporate sales organization
- train front desk staff in selling techniques and procedures for current promotions
- adjust controllable expenses based on forecasted revenue to maintain profit margins and achieve monthly budgets
- personally respond to guest complaint letters, guest assistance contact forms, and comment cards
- properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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