Dynamic Group, LLC logo

Hotel General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,500.00 - $89,700.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Professional Development
Employee Discounts

Job Description

Dynamic Group Management is a leading hospitality management company specializing in franchising well-known hotel brands such as IHG and Marriott. With a diverse portfolio that includes Holiday Inn, TownePlace Suites, Courtyard, SpringHill, and Element hotels, Dynamic Group Management is dedicated to delivering exceptional guest experiences through operational excellence and customer-focused service. The company has established itself as a reputable and growing presence in the hospitality industry, focusing on expansion and continuous improvement across its properties. By fostering a collaborative work environment and investing in the professional development of its teams, Dynamic Group Management maintains high standards of service and operational efficiency that align with the expectations of both franchisors and guests.

The company is currently seeking a highly qualified and motivated General Manager for a select service Marriott property located in the Chattanooga area. This full-time role requires an individual with prior Marriott experience who can lead with exceptional operational and leadership capabilities. The General Manager will be responsible for overseeing the entire hotel operation, ensuring that it meets both the company’s and brand’s standards in quality, profitability, and guest satisfaction. The ideal candidate will bring strong organizational skills, an understanding of market dynamics, and a passion for delivering outstanding customer service.

As General Manager, you will manage day-to-day hotel functions such as budgeting, staffing, training, and guest relations while maintaining a strong focus on revenue growth and cost control. You will also play an integral role in collaborating with the Revenue Management and Sales Departments to optimize occupancy and maximize profitability by leveraging market insights and competitor analysis. This position demands hands-on leadership with a keen ability to foster positive relationships among guests, staff, vendors, and the wider community, ensuring a welcoming and efficient hotel environment.

The role requires a physical presence in Chattanooga, Tennessee and the capacity to work weekends and maintain a professional image through standing and walking for extended periods. A valid driver’s license and reliable transportation are essential requirements. Experience with property management systems such as FOSSEE and proficiency in Microsoft Word, Excel, PowerPoint, and Google Workspace are necessary to support administrative and operational tasks effectively.

If you are a results-driven professional with a passion for hospitality management and a strong Marriott background, this opportunity offers a chance to lead a dynamic hotel property and contribute to its success within a growing and reputable management company. Competitive compensation and benefits are provided to support your professional growth and work-life balance.

Job Requirements

  • This position requires a physical presence in and around Chattanooga, TN
  • valid driver’s license
  • reliable transportation
  • ability to stand, walk for long periods of time while maintaining a professional image
  • weekend availability
  • previous experience with a Marriott property is a must
  • 4+ years of experience with proven track record in sales, ideally with a focus on client acquisition and revenue growth
  • degree in hospitality management or related field

Job Qualifications

  • Previous experience with a Marriott property
  • 4+ years of experience with proven track record in sales, ideally with a focus on client acquisition and revenue growth
  • degree in hospitality management or related field
  • knowledge of Sales Force or Delphi, or other CRM platforms
  • knowledge of financial platforms such as M3, Paycor, and IBuy
  • efficiency in Google Workspace applications
  • strong communication and interpersonal skills to effectively interact with potential and current clients
  • excellent organizational and time management abilities to manage multiple tasks efficiently

Job Duties

  • Oversee the day-to-day operation of the hotel
  • prioritize excellent guest experiences by addressing concerns, resolving issues, and maintain high service brand standards
  • develop and manage budgets, track revenue, analyze financial performance, and identify opportunities to increase profitability
  • recruit, hire, train, and develop the front desk staff to successfully perform selling techniques and procedures for current promotions
  • foster positive relationships with guests, vendors, and stakeholders
  • monitor and manage budgetary expenses to ensure cost efficiency
  • establish and maintain positive relationships with guests, vendors, and stakeholders
  • ensure compliance with all relevant laws, regulations, and policies
  • manage and develop staff to ensure efficiency and high levels of customer service
  • monitor industry trends and implement best practices
  • provide the Revenue Management Department with information that includes a market analysis of competitors rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and or rate
  • support sales efforts as directed by the Management and the corporate sales organization
  • must have knowledge of a variety of computer software applications including Word, Excel, and PowerPoint
  • full working knowledge of property management system including FOSSEE

Job Criteria

Experience

Mid Level (3-7 years)


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