Job Overview
Compensation
Salary
Range $67,800.00 - $107,700.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
SourcePro Search is a premier recruitment firm specializing in connecting top-tier talent with leading employers across various industries. Known for its comprehensive search and selection processes, SourcePro Search ensures that every candidate presented to their clients meets the highest standards of excellence and professionalism. This firm's commitment to quality has made it a trusted partner for businesses seeking skilled professionals to drive success and growth.
SourcePro Search is currently conducting an exclusive search for a Hotel General Manager, a pivotal role for a distinguished hotel seeking an experienced leader to oversee its overall operations. The company is looking for a candidate with a proven track record in managing hotel operations effectively, maintaining budget controls, maximizing revenues, and fostering a team-oriented work environment. The position emphasizes delivering exceptional guest service to exceed hotel standards and guest satisfaction scores.
The Hotel General Manager will be responsible for maximizing the hotel's financial performance by ensuring the highest quality of guest service and product offerings. This role requires a strategic thinker who can implement aggressive sales and marketing plans to boost occupancy rates and optimize revenue. Furthermore, the manager must cultivate a positive work environment that supports employee development and motivation, resulting in outstanding operational performance.
Supervising and enhancing the performance across all key hotel departments—including Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance—is a critical part of this role. The manager ensures that these departments operate efficiently and harmoniously to achieve cost-effective, high-level guest satisfaction. They are tasked with developing and monitoring comprehensive sales and marketing strategies that drive optimal room rates and occupancy.
Budget management is a fundamental responsibility; the General Manager must meet or exceed financial targets while overseeing technical and administrative functions such as payroll management, accounting, and performance reporting. The role also includes staff recruitment, coaching, counseling, and ongoing management to ensure adherence to hotel policies and procedures.
Additionally, the General Manager actively engages in community affairs, property inspections, and communication with corporate leadership and property owners. A strong focus on compliance with employment laws and regulations is essential, along with developing programs that promote a motivating and legally compliant work environment.
Forecasting and planning of operations, including staffing and cost expenditures, ensure the hotel adapts effectively to market demands. The General Manager creates action plans to drive occupancy and increase average daily rates, while maintaining high standards of repair, upkeep, and maintenance of the property. Leadership qualities that boost employee morale, reduce turnover, and foster loyalty to the hotel and company are paramount.
By leading through example, the Hotel General Manager sets a standard of friendly, courteous, and service-oriented behavior that resonates throughout the hotel staff. They establish and uphold guest service protocols, continuously reviewing and addressing challenges proactively to enhance the overall guest experience. This position is ideal for an accomplished hospitality professional dedicated to excellence in hotel management and guest satisfaction.
SourcePro Search is currently conducting an exclusive search for a Hotel General Manager, a pivotal role for a distinguished hotel seeking an experienced leader to oversee its overall operations. The company is looking for a candidate with a proven track record in managing hotel operations effectively, maintaining budget controls, maximizing revenues, and fostering a team-oriented work environment. The position emphasizes delivering exceptional guest service to exceed hotel standards and guest satisfaction scores.
The Hotel General Manager will be responsible for maximizing the hotel's financial performance by ensuring the highest quality of guest service and product offerings. This role requires a strategic thinker who can implement aggressive sales and marketing plans to boost occupancy rates and optimize revenue. Furthermore, the manager must cultivate a positive work environment that supports employee development and motivation, resulting in outstanding operational performance.
Supervising and enhancing the performance across all key hotel departments—including Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance—is a critical part of this role. The manager ensures that these departments operate efficiently and harmoniously to achieve cost-effective, high-level guest satisfaction. They are tasked with developing and monitoring comprehensive sales and marketing strategies that drive optimal room rates and occupancy.
Budget management is a fundamental responsibility; the General Manager must meet or exceed financial targets while overseeing technical and administrative functions such as payroll management, accounting, and performance reporting. The role also includes staff recruitment, coaching, counseling, and ongoing management to ensure adherence to hotel policies and procedures.
Additionally, the General Manager actively engages in community affairs, property inspections, and communication with corporate leadership and property owners. A strong focus on compliance with employment laws and regulations is essential, along with developing programs that promote a motivating and legally compliant work environment.
Forecasting and planning of operations, including staffing and cost expenditures, ensure the hotel adapts effectively to market demands. The General Manager creates action plans to drive occupancy and increase average daily rates, while maintaining high standards of repair, upkeep, and maintenance of the property. Leadership qualities that boost employee morale, reduce turnover, and foster loyalty to the hotel and company are paramount.
By leading through example, the Hotel General Manager sets a standard of friendly, courteous, and service-oriented behavior that resonates throughout the hotel staff. They establish and uphold guest service protocols, continuously reviewing and addressing challenges proactively to enhance the overall guest experience. This position is ideal for an accomplished hospitality professional dedicated to excellence in hotel management and guest satisfaction.
Job Requirements
- bachelor's degree in hospitality management or related field preferred
- minimum of 5 years experience in hotel management
- proven track record of financial performance improvement
- strong leadership and team development skills
- excellent organizational and multitasking abilities
- capability to work flexible hours including weekends and holidays
- proficiency in hotel management software and Microsoft Office
- valid driver's license
- strong problem-solving skills
- ability to travel as required
Job Qualifications
- proven experience managing overall hotel operations
- strong budget management skills
- experience in sales and marketing plan development
- leadership skills with ability to develop team members
- excellent communication and interpersonal skills
- knowledge of local, state, and federal employment laws
- ability to analyze reports including occupancy, payroll, and accounting
- experience with property maintenance oversight
- capacity to foster positive work environment
- ability to manage multiple departments effectively
Job Duties
- maximize financial performance of the hotel by providing highest quality of guest service and product
- supervise and develop performance of all operating departments including Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance
- develop, implement, monitor and participate in sales and marketing plan to optimize rate and occupancy
- meet or exceed budgetary guidelines for the hotel
- perform technical and administrative duties including report writing and reviewing
- interview, hire, coach and counsel department managers
- monitor staff adherence to policies and procedures and conduct daily property inspections
- develop and supervise programs promoting positive work environment and compliance with laws
- plan weekly staffing and cost expenditures in line with forecasted sales
- develop action plans to maximize occupancy and average rate
- ensure regular repair, upkeep, and maintenance of hotel facilities and equipment
- develop high morale and loyalty among employees
- communicate and assist in staff development
- establish friendly, courteous, and service-oriented staff culture
- establish and implement guest service standards and identify problems and corrective actions
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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