Kinseth Hospitality logo

Hotel General Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $61,800.00 - $98,200.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Paid training
Employee Discounts
Referral program
DailyPay

Job Description

Marriott Hotels is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and top-notch service. With a vast network of hotels and resorts across the world, Marriott is committed to maintaining high standards of quality and excellence in every location. The hotel in Marion, part of the Kinseth Hotel Corporation portfolio, offers travelers a welcoming environment with comfortable accommodations, outstanding amenities, and professional service. This establishment prides itself on maintaining strong relationships with guests and providing an environment that fosters both employee satisfaction and guest loyalty. The Marion Marriott hotel is a full-service property that caters to a diverse clientele, including business travelers, tourists, and event attendees, ensuring an all-encompassing hospitality experience.

The General Manager role at the Marion Marriott hotel is a pivotal leadership position responsible for overseeing all operational aspects of the hotel, ensuring financial success, guest satisfaction, and compliance with company policies and franchise requirements. This full-time role comes with a competitive salary range of $65,000 to $75,000 annually, complemented by a comprehensive benefits package and performance-based bonus opportunities. The General Manager is expected to guide a team of supervisors and employees across multiple departments such as Housekeeping, Maintenance, Food & Beverage, Front Desk, and Sales. This position requires a dynamic leader with strong management skills who can uphold Marriott’s high standards of service while effectively managing the financial and operational goals of the property.

As the hotel’s leader, the General Manager will be responsible for maintaining operational excellence by enforcing policies that align with Kinseth Hotel Corporation’s guidelines, upholding safety standards, and ensuring staff members are well-trained and motivated. The role demands a strategic thinker capable of budget planning, revenue management, and handling day-to-day business administration including payroll, accounts receivable and payable, and procurement. In addition, the General Manager will focus on supporting guest satisfaction through timely resolution of complaints and continuous quality inspections of guest rooms and public areas. Effective communication is essential, with weekly staff meetings and accountability systems for departmental heads expected to drive team performance and business results.

This role also involves critical oversight on ensuring compliance with franchise agreements, coordinating employee benefits, and adhering to strict safety training protocols. The General Manager will serve as a key liaison between corporate support staff and hotel employees, fostering an environment that promotes professional development and employee engagement. Candidates for this role should be prepared to manage a range of supervisory responsibilities and must possess the capacity to interact with a broad team from frontline employees to direct reports while maintaining a professional image consistent with Marriott’s brand values.

The Marion Marriott hotel culture encourages collaboration, integrity, and dedication to hospitality excellence, making this an excellent opportunity for experienced hotel managers looking to grow their career with a reputable and global company. The inclusion of a referral program, discounts across Kinseth Hotel Corporation properties and restaurants, and comprehensive health benefits contribute to a supportive work environment geared towards both professional and personal growth.

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 5 years experience in hotel management or a similar role
  • Proven track record of managing financial operations and budgets
  • Strong leadership skills and experience supervising multiple departments
  • Knowledge of relevant laws, regulations and franchise standards
  • Excellent communication and organizational abilities
  • Ability to work flexible hours including weekends and holidays
  • Valid driver’s license
  • Ability to lift or move up to 50 pounds occasionally
  • Commitment to maintaining a professional image and adhering to dress code and safety policies

Job Qualifications

  • Bachelor's degree in hospitality management or related field preferred
  • Proven experience in hotel management or general management role
  • Strong knowledge of financial management and budgeting
  • Excellent leadership and interpersonal skills
  • Ability to manage and motivate a diverse team
  • Knowledge of franchise compliance and hospitality industry standards
  • Experience with staff recruitment, training, and development
  • Strong problem-solving and conflict resolution skills
  • Ability to communicate effectively with corporate and local teams
  • Proficient in hotel management software and MS Office applications

Job Duties

  • Reinforces standards for hotel personnel administration and performance in compliance with KHC policies, procedures, state, federal and local laws
  • Oversees and manages the business unit's overall financial performance including but not limited to Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing and communicates with corporate support staff as needed
  • Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations
  • Ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and the guest relations cases are answered in a timely manner
  • Monitors the recruitment, hiring, training, development and orientation of all hotel employees
  • Oversees employee relations and provides leadership for all staff members
  • Oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire, tornado procedures and general safety
  • Controls funds, authorizes expenditures, and assists in planning budgets for departments
  • Oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods
  • Holds weekly staff meetings to ensure that regular and consistent communication is taking place
  • Holds department heads accountable for revenue and departmental meetings
  • Schedules and oversees the Manager on Duty (MOD) system at the business unit
  • Monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance
  • Approves purchases of supplies and equipment within KHC purchasing guidelines
  • Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
  • Answers patrons' complaints and resolves problems quickly to ensure guest satisfaction
  • Ensures guest satisfaction through excellent customer service, training and timely follow-up

Job Criteria

Experience

Expert Level (7+ years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef