Hotel General Manager

Marriott International is a globally recognized hospitality company known for its commitment to excellence, innovative customer service, and premium hotel experiences. The Marriott hotel in Marion is seeking an experienced General Manager to lead its operations, ensuring that it upholds Marriott's high standards of service, cleanliness, and guest satisfaction. The establishment is a part of the esteemed Kinseth Hotel Corporation, which boasts a portfolio of hotels and restaurants, offering discounts and benefits to its employees. The company prides itself on providing comprehensive employee benefits including health, dental, and vision insurance after 60 days of employment, a 401k plan, paid training, paid time off, a referral program, and innovative payment solutions like DailyPay. This full-time role comes with a competitive salary range of $65,000 to $75,000 annually, complemented by a bonus structure and a full suite of benefits.

The General Manager at this Marriott hotel in Marion plays a pivotal role in overseeing all aspects of hotel operations. This senior leadership position entails a wide range of responsibilities including reinforcing standards for staff performance and administration, managing financial operations such as budgeting, payroll, and purchasing, and ensuring the hotel is in compliance with all franchise agreements and local laws. The General Manager works closely with subordinate managers and a Director of Operations to develop and manage operating budgets, monitor local market trends, and maintain the highest standards of guest service and employee relations. A significant part of the role is ensuring all hotel personnel understand and are offered employee benefits during initial eligibility and open enrollment periods. The position also involves a strong emphasis on safety, requiring oversight of safety training programs and compliance with various federal and state safety standards.

This role demands strong leadership skills as the General Manager supervises multiple departments including Housekeeping, Maintenance, Food and Beverage, Front Desk, and Sales. Managing a large team of up to 250 employees through 1-10 subordinate supervisors, the General Manager is responsible for hiring, training, appraising performance, and fostering a positive work environment. The position requires regular communication through staff and departmental meetings to align goals and accountability standards. The General Manager must also take an active role in guest relations by inspecting rooms and public areas for cleanliness, responding promptly to guest complaints, and ensuring exceptional customer service is delivered consistently. This role is crucial to the hotel’s reputation and overall operational success, requiring a hands-on approach combined with strategic oversight. Ideal candidates will bring a wealth of experience in hotel management, a thorough knowledge of franchising standards, and the ability to motivate and lead large teams effectively. Marriott International offers a supportive work environment with opportunities for professional growth and a comprehensive benefits package to reward dedication and excellence in hospitality management.