You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Work-life balance
team environment
Job Description
Thind Management is a distinguished family-owned management company dedicated to delivering exceptional service and unforgettable experiences across its portfolio of properties. With a core passion for hospitality and an unwavering commitment to teaching, Thind Management invests deeply in the professional growth and development of its team members. Embodying the company’s motto, "We'll Take It from Here," the organization prioritizes leadership, quality training, and the empowerment of its staff to reach new heights in guest service and operational excellence. The company prides itself on fostering a supportive work environment where collaboration, innovation, and continuous learning drive success for both its employees... Show More
Job Requirements
- High school diploma or equivalent
- bachelor’s degree in Hospitality Management or related field preferred
- previous experience in front desk operations or guest services
- some supervisory experience preferred
- excellent customer service skills
- strong problem-solving skills
- proficiency in hotel management and property management systems
- proficiency in Microsoft Office and hotel and restaurant software
- ability to work under pressure and adapt to changing situations
- flexible work schedule
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree in Hospitality Management or related field preferred
- previous experience in front desk operations or guest services
- some supervisory experience preferred
- excellent customer service and communication skills
- strong problem-solving ability
- proficiency in hotel management and property management systems
- detail-oriented with strong organizational and multitasking skills
- proficient in Microsoft Office and hotel and restaurant software
- flexible work schedule
Job Duties
- Supervise and assist front desk agents in performing their duties
- coordinate guest check-in and check-out processes ensuring accuracy
- handle guest inquiries, requests, and complaints resolving issues promptly
- maintain a guest-centric approach providing exceptional customer service
- address guest concerns and complaints professionally
- monitor guest feedback and reviews implementing improvements
- train and mentor front desk agents
- provide ongoing coaching and feedback to enhance guest service skills
- conduct performance evaluations
- communicate effectively with other hotel departments
- coordinate with housekeeping on room readiness
- collaborate with General Manager on policies and service standards
- prepare and maintain front desk reports
- assist in managing room inventory and reservations
- handle cash and payment transactions accurately
- collaborate with sales team on business growth opportunities
- support General Manager in team leadership
- foster positive work environment promoting teamwork
- ensure compliance with laws, regulations, and hotel policies
- implement quality assurance programs
- assist General Manager in meetings and briefings
- ensure all decisions align with hotel best interests
- perform other duties assigned by executive team and ownership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: