Hotel Front Desk Receptionist

EVEN Hotel Downtown Waco University Area is a newly opened hotel established in March 2024, located at 110 S MLK Jr. Blvd, Building B, Waco, Texas. This modern 132-room facility is situated conveniently down the street from Baylor Stadium, making it an ideal place for visitors coming to Waco for sporting events, business, or leisure. As part of a larger hotel brand that emphasizes wellness and guest comfort, EVEN Hotel Downtown Waco offers a refreshing, health-conscious approach to hospitality. The hotel combines contemporary design with environmentally friendly practices to provide a welcoming and vibrant atmosphere for every guest. The team at EVEN Hotel prides itself on fostering a positive work environment built on respect, inclusivity, and strong teamwork. The property includes a variety of amenities such as fitness centers, healthy dining options, and meeting spaces designed to accommodate a range of guests from solo travelers to families and business professionals.

The Front Desk Agent role at EVEN Hotel Downtown Waco University Area is fundamental to upholding the hotel’s reputation for excellent customer service. This position offers an opportunity to work in a fast-paced and dynamic environment where the primary goal is to provide exceptional experiences to every guest. The front desk agent acts as the first point of contact for guests, responsible for greeting visitors warmly, managing reservations and guest information, distributing room keys, and handling inquiries or requests with friendliness and professionalism. This role requires effective communication skills, a strong work ethic, and a dedication to guest satisfaction to ensure that all visitors enjoy a seamless and memorable stay. The hotel offers flexible shifts including Morning (7:00 am to 3:00 pm), Evening (3:00 pm to 11:00 pm), and Night Audit (11:00 pm to 7:00 am) to accommodate various schedules.

Compensation for the Front Desk Agent position ranges from $14 to $16 hourly, reflecting the importance of the role within the hotel's operational team. The successful candidate will have the unique opportunity to join a brand-new establishment as part of a passionate and supportive team. EVEN Hotel Downtown Waco University Area values hospitality and teamwork, providing a nurturing environment for professional growth alongside the delivery of top-tier guest service. The hotel management, led by Operations Manager Jay Raman, emphasizes collaboration and continuous improvement to meet and exceed guest expectations. If you possess a positive attitude, enjoy interacting with people, and take pride in delivering outstanding customer care, this position offers a rewarding career path in the hospitality industry. Join EVEN Hotel Downtown Waco University Area to help create a home away from home for all guests and contribute to the hotel’s emerging legacy in Waco’s vibrant hotel scene.