Hotel Front Desk Receptionist

Our establishment is a reputable hotel located in Greenville, SC, committed to providing exceptional service and comfort to our guests. Situated at 231 N. Pleasantburg Dr., we pride ourselves on creating a welcoming atmosphere that ensures every visitor's stay is memorable and enjoyable. As a full-service hotel, we offer a variety of room types and amenities designed to cater to the diverse needs of our clientele. Our team is dedicated to maintaining high standards of hospitality and guest satisfaction, which has established us as a preferred destination in the area. We are currently seeking a motivated and personable Guest Service Representative to join our front desk team on a full-time basis, working the first shift from 7 am to 3 pm. The position is designed for individuals who are at least 21 years old and who possess a strong sales mindset and excellent communication skills. This role demands a friendly and professional demeanor as the representative serves as the face of the hotel throughout the guest's stay.

The Guest Service Representative plays a crucial role in representing the hotel to the guest at all stages of their visit. This position requires offering helpful options and alternatives to guests, assisting them in making informed decisions about their stay, including room selections and available activities and services on the property. A thorough knowledge of the hotel’s various room types and amenities is essential to effectively meet guest needs. Additionally, the role includes performing all clerical and mechanical operations associated with front desk activities. Previous experience in a similar capacity is required to ensure the representative can handle the responsibilities efficiently and professionally. The hourly pay starts from $12.50, with employee discounts offered as part of our benefits package. Our work environment is in person, providing a dynamic and interactive setting that encourages direct engagement with guests and team members. We encourage interested candidates to submit their resumes via email or in person to be considered for this exciting opportunity. Joining our team means becoming part of a vibrant hospitality community dedicated to excellent guest service and continuous professional development. We look forward to welcoming a new Guest Service Representative who will contribute positively to our hotel's reputation and enhance the overall guest experience.