Hotel Front Desk / Guest Service Rep

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid vacation
sick leave
Bereavement leave
Jury duty leave
Paid holidays with additional pay when worked
Hotel room discounts for travel
Teammate referral bonuses
Paid time off to volunteer
Employee Assistance Program with mental health resources

Job Description

Raymond Management Company is a distinguished hospitality management company that operates an award-winning portfolio of Hilton and Marriott hotels across the United States. With a strong commitment to fostering a positive team culture, Raymond Management embraces respect, diversity, and inclusion as foundational principles within its organizational environment. The company prioritizes employee well-being and values each team member's perspective while striving to create high-quality experiences for both guests and teammates. Raymond Management is recognized for its dedication to training, career development, employee recognition, and offering comprehensive benefits that support a healthy work-life balance.\n\nThis job opening is for the position of Guest... Show More

Job Requirements

  • High school diploma or equivalent
  • Availability to work approximately three shifts per week including weekends and weekdays
  • Ability to stand for extended periods
  • Basic computer proficiency
  • Excellent interpersonal and communication skills
  • Prior experience in hospitality or customer service preferred but not mandatory

Job Qualifications

  • Strong customer service skills and a friendly positive attitude
  • Ability to multitask and work well in a fast-paced environment
  • Strong communication skills and professional problem-solving approach
  • Basic computer skills
  • Prior hotel or customer service experience is a plus but not required

Job Duties

  • Serve as the first point of contact for guests creating a positive and welcoming experience
  • Greet and assist guests during check-in and check-out ensuring smooth service with a friendly attitude
  • Handle guest requests inquiries and reservations with professionalism and attention to detail
  • Communicate with Housekeeping Maintenance and Sales teams to ensure seamless operations
  • Manage daily front desk duties including payments room assignments and resolving any guest issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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