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Hotel Front Desk Clerk - (Part Time) - Sunset

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $29,560.54 - $33,927.72
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

The establishment seeking to hire is a reputable hospitality business focused on delivering exceptional guest experiences through its front desk and reception services. This type of company typically operates within the hotel or resort industry, aiming to provide top-notch accommodations and personalized customer care to its guests. The company values professionalism, timely communication, and a warm, welcoming atmosphere from the moment guests arrive through to their departure. Emphasizing a seamless check-in and checkout process, the establishment also prioritizes accurate financial record-keeping and efficient handling of guest requests to enhance overall satisfaction.

The role in question is a Front Desk Reception... Show More

Job Requirements

  • 1-2 years customer service or reception experience preferred
  • Ability to communicate effectively with guests, team members and management
  • Be able to answer phones quickly, courteously and in a professional manner
  • Ensure that guests' business is kept confidential
  • Be able to operate computerized front office system

Job Qualifications

  • 1-2 years customer service or reception experience preferred
  • Ability to communicate effectively with guests, team members and management
  • Be able to answer phones quickly, courteously and in a professional manner
  • Ensure that guests' business is kept confidential
  • Be able to operate computerized front office system

Job Duties

  • Welcome guests upon arrival
  • Perform all check-in and checkout functions
  • Accept, sort and distribute all messages for guests
  • Produce, generate, and distribute reports
  • Post charges to guests' accounts
  • Respond to guests' special needs

Job Location

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