Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
Health Insurance
Job Description
Our esteemed establishment operates as a welcoming hotel that prides itself on delivering exceptional hospitality and creating memorable guest experiences. As a prominent player in the hospitality industry, we focus on comfort, convenience, and professional services that cater to both leisure and business travelers. Our hotel combines modern amenities with a warm atmosphere, making it a preferred choice for guests seeking a relaxing stay. We are committed to maintaining high standards of service, ensuring that every guest feels valued and cared for throughout their visit.\n\nWe are currently seeking a dedicated and passionate Front Desk Agent to join our dynamic team.... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality is preferred
- strong communication and interpersonal skills
- proficiency in English
- ability to handle multiple tasks efficiently
- friendly and approachable demeanor
- availability to work full-time or part-time
- basic computer skills
- ability to work in-person at the hotel location
Job Qualifications
- Previous experience in a customer service role preferably in the hospitality industry
- knowledge of hotel management systems is a plus
- strong communication skills with proficiency in phone etiquette
- ability to speak multiple languages is advantageous
- familiarity with front desk operations and guest relations
- bilingual candidates are encouraged to apply
Job Duties
- Greet and welcome guests in a friendly and professional manner
- check guests in and out efficiently
- handle guest inquiries and provide accurate information about the hotel facilities and services
- assist guests with reservations and room assignments
- process payments and maintain guest accounts
- address guest concerns and resolve issues promptly
- maintain a clean and organized front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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