Hotel Front Desk Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Benefits

Health Insurance

Job Description

Our esteemed establishment operates as a welcoming hotel that prides itself on delivering exceptional hospitality and creating memorable guest experiences. As a prominent player in the hospitality industry, we focus on comfort, convenience, and professional services that cater to both leisure and business travelers. Our hotel combines modern amenities with a warm atmosphere, making it a preferred choice for guests seeking a relaxing stay. We are committed to maintaining high standards of service, ensuring that every guest feels valued and cared for throughout their visit.\n\nWe are currently seeking a dedicated and passionate Front Desk Agent to join our dynamic team.... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality is preferred
  • strong communication and interpersonal skills
  • proficiency in English
  • ability to handle multiple tasks efficiently
  • friendly and approachable demeanor
  • availability to work full-time or part-time
  • basic computer skills
  • ability to work in-person at the hotel location

Job Qualifications

  • Previous experience in a customer service role preferably in the hospitality industry
  • knowledge of hotel management systems is a plus
  • strong communication skills with proficiency in phone etiquette
  • ability to speak multiple languages is advantageous
  • familiarity with front desk operations and guest relations
  • bilingual candidates are encouraged to apply

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • check guests in and out efficiently
  • handle guest inquiries and provide accurate information about the hotel facilities and services
  • assist guests with reservations and room assignments
  • process payments and maintain guest accounts
  • address guest concerns and resolve issues promptly
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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