Hotel Front Desk

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $16.00

Work Schedule

Flexible

Benefits

complimentary breakfast

Seasonal outdoor pool

State of the art fitness center

Job Description

Holiday Inn Express Towson - Baltimore North is a well-established hotel located in a serene corner of Towson, Maryland. Strategically positioned just off Interstate 695 and near major highways such as Interstate 83 and Interstate 95, this hotel provides convenient access to key destinations including downtown Baltimore, Towson University, Goucher College, Morgan State University, Loyola University of Maryland, and Notre Dame of Maryland University. It also lies close to essential medical centers like Greater Baltimore Medical Center, University of Maryland St. Joseph Medical Center, and Sheppard Pratt Health Systems, making it an ideal accommodation choice for both business travelers and... Show More

Job Requirements

Education level not specified
Experience in a hotel or related field preferred
Ability to multi-task
Detail-oriented
Strong communication skills
Ability to handle stressful situations
Problem-solving skills
Basic arithmetic skills
Ability to work flexible hours
Professional appearance and grooming
Ability to comply with hotel policies and standards

Job Qualifications

Experience in a hotel or a related field preferred
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to guests
Demonstrate the ability to multi-task be detail-oriented and problem solve
Ability to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Ability to work well in stressful high pressure situations
Effective in handling problems in the workplace
Ability to listen understand and clarify issues
Ability to work with and understand financial information and data
Ability to perform numerical operations using basic arithmetic
Ability to read comprehend and write simple instructions or correspondence
Ability to use logic to define problems and draw conclusions
Ability to participate in creating an enjoyable work environment

Job Duties

Approach all encounters with guests and associates in a friendly service oriented manner
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working
Maintain regular attendance in compliance with hotel standards as required by scheduling
Comply at all times with hotel policies standards and regulations to encourage safe and efficient hotel operations
Greet and welcome all guests approaching the Front Desk in accordance with hotel standards
Handle requests for information mail and messages in an efficient and courteous manner
Answer guest inquiries about hotel service facilities and hours of operation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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