Hotel Executive Housekeeper - Tru by Hilton Augusta, GA

The hiring establishment is a reputable branded hotel known for its commitment to providing superior accommodation and unmatched guest experiences. Operating within the hospitality industry, this hotel emphasizes maintaining high standards of cleanliness, guest service, and operational efficiency. With a rich culture rooted in professionalism, trustworthiness, and a strong work ethic, the hotel fosters an environment where employees are encouraged to grow and contribute meaningfully to the overall guest experience. Employing an Executive Housekeeper, the hotel aims to uphold its values and mission by ensuring that the housekeeping department operates smoothly, efficiently, and to the highest standards.

The Executive Housekeeper is a key leadership role responsible for supervising the housekeeping team, managing labor costs, and ensuring the highest level of cleanliness throughout the property, including guest rooms, public spaces, back-of-house areas, and grounds. The role requires a professional who understands and implements the hotel’s pledge, values, and culture consistently. The successful candidate will oversee the procurement and maintenance of housekeeping supplies and equipment, ensuring all items are operational and inventory is managed effectively. Additionally, the Executive Housekeeper is responsible for safety and security measures within the department, including key control and adherence to OSHA and ADA policies.

In this role, the candidate will be expected to lead by example through daily shift meetings, monthly departmental reviews, and staff training sessions. They will maintain detailed logs, checklists, and inventories to streamline housekeeping operations and maintain organization across all tasks. Collaborating with other department heads ensures a seamless guest experience and timely resolution of maintenance requests. The Executive Housekeeper also manages the "Lost and Found" department and addresses guest concerns with professionalism and a service-centric attitude.

Physical demands include the ability to stand for extended periods, lift and move heavy objects, and perform various activities such as bending, stretching, and reaching. The role’s work schedule may vary, including weekends, holidays, and evenings when necessary. Candidates must demonstrate excellent attendance, punctuality, and the ability to multitask in a fast-paced environment.

This hourly employment offers competitive pay aligned with industry standards, providing an opportunity to work in a dynamic, supportive, and growth-oriented environment. With access to benefits like paid time off, employee discounts, and insurance options, the Executive Housekeeper position is ideal for those passionate about hospitality management and operational excellence in the hotel industry.