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Job Overview
Compensation
Hourly
Range $14.00 - $18.00
Benefits
complimentary and discounted Hyatt hotel rooms
Paid Time Off
competitive pay
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Free annual VIA bus pass or discounted parking
free meals provided in employee cafeteria
opportunities for career growth
Job Description
Hyatt is a globally recognized hospitality company renowned for its commitment to providing exceptional guest experiences through attentive and dedicated associates. As a leading full-service hotel brand, Hyatt operates numerous properties worldwide offering luxury accommodations, fine dining, and extensive event services. Employees at Hyatt are known for their professionalism, care, and effort to create memorable moments that foster guest loyalty and satisfaction. Hyatt emphasizes a supportive work environment that promotes career growth, job enrichment, and employee well-being. Working at Hyatt means becoming part of a culture that values integrity, continuous learning, and teamwork while delivering top-quality service in the hospitality industry.
The role of the Event Concierge at Hyatt is pivotal in bridging the connection between hotel operations and event planners to ensure flawless execution of onsite events. The Event Concierge acts as a hotel ambassador, representing Hyatt’s brand and values while fostering strong relationships with meeting planners and event organizers. This position involves close collaboration with all hotel departments to guarantee that requests from planners are accurately communicated and fulfilled, providing seamless event delivery. As the eyes and ears on the ground, the Event Concierge inspects event spaces ahead of planner arrivals, ensuring all arrangements align perfectly with event orders and specifications.
Additionally, the Event Concierge serves as a creative problem solver, swiftly addressing any concerns or opportunities that arise during events. This role also requires being a central information resource about both the hotel facilities and the local city, empowering planners and guests with relevant knowledge to enhance their experience. Hyatt offers a comprehensive benefits package and supports the professional and personal growth of its associates in this role. The position typically offers competitive pay, and the employment nature is aligned with Hyatt’s full-service hotel operations standard, making it an excellent career opportunity for candidates passionate about hospitality and event coordination.
The role of the Event Concierge at Hyatt is pivotal in bridging the connection between hotel operations and event planners to ensure flawless execution of onsite events. The Event Concierge acts as a hotel ambassador, representing Hyatt’s brand and values while fostering strong relationships with meeting planners and event organizers. This position involves close collaboration with all hotel departments to guarantee that requests from planners are accurately communicated and fulfilled, providing seamless event delivery. As the eyes and ears on the ground, the Event Concierge inspects event spaces ahead of planner arrivals, ensuring all arrangements align perfectly with event orders and specifications.
Additionally, the Event Concierge serves as a creative problem solver, swiftly addressing any concerns or opportunities that arise during events. This role also requires being a central information resource about both the hotel facilities and the local city, empowering planners and guests with relevant knowledge to enhance their experience. Hyatt offers a comprehensive benefits package and supports the professional and personal growth of its associates in this role. The position typically offers competitive pay, and the employment nature is aligned with Hyatt’s full-service hotel operations standard, making it an excellent career opportunity for candidates passionate about hospitality and event coordination.
Job Requirements
- high school diploma or equivalent
- experience in hospitality or event coordination
- strong communication skills
- ability to work flexible hours including weekends and evenings
- proficiency with computer systems
- attention to detail
- ability to handle multiple tasks simultaneously
Job Qualifications
- high school diploma or equivalent
- prior experience in event coordination or hospitality preferred
- excellent communication and interpersonal skills
- strong problem-solving abilities
- ability to multitask and work under pressure
- knowledge of hotel operations and event management
- proficiency in using event management software or tools
Job Duties
- representing the Hyatt brand and connecting with meeting planners to ensure a positive hotel image
- maintaining close contact with all hotel departments to fulfill planner and hotel requests
- monitoring all event spaces and ensuring event details meet planner expectations
- addressing concerns quickly and finding creative solutions
- providing information about the hotel and the city to planners and guests
- serving as the liaison between onsite meeting planners and hotel departments
- checking event setups prior to planner arrival
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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