Hotel Engineer III

The Ritz-Carlton Dallas, located at 2121 McKinney Ave, Dallas, Texas, is a distinguished luxury hotel known for providing exceptional experiences and top-tier hospitality services to its guests. As part of The Ritz-Carlton Brand, the Dallas location adheres to the highest standards of luxury, comfort, and service excellence. The hotel is situated in a prime location in Dallas, welcoming guests from around the world with its elegant accommodations, refined dining, and impeccable customer service. The Ritz-Carlton Dallas commits to creating an environment where guests feel valued and cared for, with a strong focus on quality and attention to detail.

This full-time, non-management position offers an exciting opportunity for skilled professionals to join the Engineering & Facilities team. As a Maintenance Engineer at The Ritz-Carlton Dallas, you will serve a vital role in ensuring the smooth operation and upkeep of the hotel’s physical assets, mechanical systems, and overall infrastructure. Your responsibilities will include responding promptly to guest repair requests, conducting preventive maintenance on tools and equipment, and troubleshooting complex mechanical, electrical, and plumbing systems. This role requires a high level of technical expertise and hands-on ability to maintain the hotel’s property at optimal standards.

You will be expected to possess strong mechanical skills and proficiency across multiple technical domains such as air conditioning, refrigeration, plumbing, electrical systems, carpentry, kitchen equipment maintenance, and vehicle upkeep. The Maintenance Engineer will also perform inspections, maintain maintenance inventories, and operate shut-off valves, making crucial decisions to address maintenance and repair needs efficiently. The role involves working independently with minimal supervision, often requiring the use of advanced diagnostic and repair techniques, and careful adherence to safety protocols including Lockout/Tagout procedures.

This position is highly interactive with guests and staff, requiring excellent communication abilities to convey maintenance issues and resolutions professionally and promptly. The Maintenance Engineer will work a structured schedule within the hotel environment, performing duties that directly influence guest satisfaction and operational excellence. In addition, the role involves mentoring junior engineering staff, performing Engineer on Duty responsibilities, and supporting the team to achieve common maintenance goals.

The successful candidate will bring relevant certifications, including Universal Chlorofluorocarbon (CFC) Certification, and experience in hotel engineering maintenance. This role demands adherence to all local, state, and federal regulations, along with company safety and security policies. The ideal candidate will be proactive, self-motivated, and possess a thorough understanding of maintenance best practices to uphold the prestigious reputation of The Ritz-Carlton Dallas. This position does not include supervisory duties but offers opportunities for professional growth and development within a renowned hospitality brand.