Hotel Engineer III

Gaylord Palms Resort and Convention Center, located in Kissimmee, Florida, is a premier destination offering an exceptional blend of hospitality, entertainment, and luxury amenities. Known for its impressive architecture, lush landscapes, and vast convention facilities, the resort caters to a diverse clientele including leisure travelers, business conferences, and special events. With a commitment to guest satisfaction and operational excellence, Gaylord Palms is part of a renowned chain of resorts that prioritize high standards in service and maintenance to deliver memorable guest experiences. The resort's location offers access to major Florida attractions and provides a vibrant environment for both visitors and staff. Employment at Gaylord Palms includes comprehensive benefits and competitive pay, emphasizing a supportive work culture and career development opportunities. This opportunity is for a full-time, non-management role with a fixed hourly wage of $25.76, underscoring stable compensation in a dynamic setting.

The Maintenance Engineer role at Gaylord Palms Resort and Convention Center is a critical position focused on ensuring the seamless operation of the resort's infrastructure and guest amenities. The engineer is tasked with responding to maintenance requests from guests promptly and efficiently, often with minimal supervision. This role requires a versatile technician proficient in a broad range of skills including air conditioning and refrigeration, electrical systems, plumbing, mechanical repair, and carpentry. Responsibilities encompass preventive maintenance, detailed inspections of tools and equipment, troubleshooting complex mechanical, electrical, and plumbing (MEP) systems, and maintaining accurate maintenance inventory records. In addition to technical prowess, the engineer displays an advanced ability to read blueprints and electrical schematics essential for problem-solving and repair tasks. Adhering to safety protocols such as the Lockout/Tagout system is mandatory to ensure a safe working environment.

This position also involves collaboration and communication across shifts with a focus on maintaining quality standards and guest satisfaction. The Maintenance Engineer must follow all company and industry safety regulations, demonstrate reliability in uniform and professional appearance, and exhibit excellent customer service skills by welcoming and assisting guests. The role includes physical tasks such as lifting up to 50 pounds and navigating various building features like stairs and ladders. Additional responsibilities extend to mentoring junior engineers and managing Engineer on Duty duties including daily rounds and readings. Candidates with a high school diploma or GED and vocational training are preferred, and at least two years of hotel engineering or maintenance experience is required. Certification such as Universal Chlorofluorocarbon (CFC) and a valid driver’s license are mandatory, respecting all state and federal licensing requirements. Overall, this role offers a challenging and rewarding career path within a prestigious resort environment, emphasizing technical skill, safety, and guest service excellence.