Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Paid holidays
Employee Discounts
Job Description
Thind Management is a family-owned management company dedicated to delivering exceptional hospitality experiences across its properties. Committed to a culture of excellence and professional growth, Thind Management emphasizes the importance of skilled leadership and continuous training to ensure team members reach their full potential. The company's motto, "We'll Take It from Here," reflects its customer-centric philosophy, aiming to provide seamless and memorable stays for guests through dedicated service and expert management. At Thind Management, employees are empowered through comprehensive training programs and supportive leadership, fostering an environment where both individual and organizational success thrive.
The role of the Director of Sales at Thind Management is pivotal in driving the hotel’s revenue goals and fostering sustainable growth. This leadership position demands a strategic and hands-on approach to managing the hotel’s sales function, with responsibilities spanning from developing innovative sales strategies to nurturing key client relationships. The ideal candidate will possess a deep understanding of the hospitality industry, adept at market analysis, revenue optimization, and team management. In this role, you will lead the sales team to exceed revenue targets while collaborating closely with multiple departments including marketing, operations, and finance, to ensure cohesive efforts towards maximizing occupancy and delivering an outstanding guest experience.
As the Director of Sales, you will be responsible for shaping and executing strategies that enhance market penetration and increase the hotel’s competitive edge. Your duties will include conducting thorough market research, setting ambitious sales targets, and continuously refining approaches in response to changing market dynamics. You will build lasting partnerships with corporate clients, travel agencies, and third-party companies to diversify and expand the client base. Leveraging strong negotiation skills, you will secure lucrative contracts and ensure client satisfaction aligns with the hotel’s brand standards.
This role also emphasizes leadership and team development, requiring you to recruit, train, and mentor the sales team, fostering an environment of motivation and professional growth. Setting clear performance metrics and conducting regular evaluations will ensure the team’s alignment with the company’s strategic objectives. By championing teamwork and communication, you will help create a positive workplace culture that supports both individual and collective success.
The Director of Sales will also manage relationships with the revenue management team to optimize pricing, inventory, and distribution channels, using data-driven decision-making to maximize revenue per available room (RevPAR). Participation in industry events, trade shows, and conferences will further promote the hotel’s brand and expand its network. Reporting regularly to the general manager and executive team, you will provide insights on sales performance and strategic direction, directly contributing to the hotel's profitability and market presence.
Overall, this full-time leadership position at Thind Management offers a dynamic and challenging opportunity to drive sales success within a reputable hospitality company, emphasizing continuous improvement, client relationships, and team excellence. Competitive compensation will be commensurate with experience, reflecting the critical nature of this role within the organization.
The role of the Director of Sales at Thind Management is pivotal in driving the hotel’s revenue goals and fostering sustainable growth. This leadership position demands a strategic and hands-on approach to managing the hotel’s sales function, with responsibilities spanning from developing innovative sales strategies to nurturing key client relationships. The ideal candidate will possess a deep understanding of the hospitality industry, adept at market analysis, revenue optimization, and team management. In this role, you will lead the sales team to exceed revenue targets while collaborating closely with multiple departments including marketing, operations, and finance, to ensure cohesive efforts towards maximizing occupancy and delivering an outstanding guest experience.
As the Director of Sales, you will be responsible for shaping and executing strategies that enhance market penetration and increase the hotel’s competitive edge. Your duties will include conducting thorough market research, setting ambitious sales targets, and continuously refining approaches in response to changing market dynamics. You will build lasting partnerships with corporate clients, travel agencies, and third-party companies to diversify and expand the client base. Leveraging strong negotiation skills, you will secure lucrative contracts and ensure client satisfaction aligns with the hotel’s brand standards.
This role also emphasizes leadership and team development, requiring you to recruit, train, and mentor the sales team, fostering an environment of motivation and professional growth. Setting clear performance metrics and conducting regular evaluations will ensure the team’s alignment with the company’s strategic objectives. By championing teamwork and communication, you will help create a positive workplace culture that supports both individual and collective success.
The Director of Sales will also manage relationships with the revenue management team to optimize pricing, inventory, and distribution channels, using data-driven decision-making to maximize revenue per available room (RevPAR). Participation in industry events, trade shows, and conferences will further promote the hotel’s brand and expand its network. Reporting regularly to the general manager and executive team, you will provide insights on sales performance and strategic direction, directly contributing to the hotel's profitability and market presence.
Overall, this full-time leadership position at Thind Management offers a dynamic and challenging opportunity to drive sales success within a reputable hospitality company, emphasizing continuous improvement, client relationships, and team excellence. Competitive compensation will be commensurate with experience, reflecting the critical nature of this role within the organization.
Job Requirements
- Bachelor's degree in business administration, marketing, hospitality management or MBA is preferred
- At least 5 years of experience in the hospitality industry
- At least 3 years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry
- Strong knowledge of hotel operations, revenue management, and market dynamics
- Excellent leadership and team management skills
- Strong communication and negotiation skills
- Analytical mindset and ability to interpret data and make strategic decisions
- Ability to manage and lead a team
- Present strong understanding of P&L statements
- Strong organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software
- Must have a flexible work schedule
Job Qualifications
- Bachelor's degree in business administration, marketing, hospitality management or MBA is preferred
- At least 5 years of experience in the hospitality industry
- At least 3 years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales
- Strong knowledge of hotel operations, revenue management, and market dynamics
- Excellent leadership and team management skills, with the ability to inspire and motivate a sales team
- Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients
- Analytical mindset and the ability to interpret data and make strategic decisions
- Ability to manage and lead a team
- Present strong understanding of P&L statements and the ability to reach with impactful strategies
- Strong organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software
Job Duties
- Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration
- Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth
- Set sales targets and develop action plans to ensure they are met or exceeded
- Regularly review and adjust sales strategies based on market conditions and performance
- Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies
- Identify new business opportunities and develop strategies to expand the hotel's client base
- Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction
- Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers
- Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization
- Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR)
- Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel
- Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies
- Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential
- Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations
- Foster a positive and collaborative work environment, encouraging teamwork and professional development
- Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge
- Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences
- Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives
- Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts
- Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc.
- Perform any other duties as assigned by Executive team & Ownership
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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