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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Tucson Marriott University Park, located at 880 E 2nd Street in Tucson, AZ, is part of the renowned Marriott International brand known for its commitment to exceptional hospitality and guest experiences. This hotel is a prominent destination for both business and leisure travelers, offering comfortable accommodations and a range of amenities that cater to diverse guest needs. Marriott International prides itself on maintaining high standards of service, innovation, and inclusivity, making it a leader in the global hospitality industry. As a part-time position, this opportunity provides a competitive hourly compensation of $16.00, reflective of the candidate's experience, skills, and qualifications,... Show More
Job Requirements
- Customer service experience required
- At least 6 months of guest-facing experience
- Hospitality experience preferred
- Excellent communication skills
- Local knowledge of Tucson
- Physically able to stand and walk for long periods
- Able to lift up to 50 lbs occasionally
- Valid driver's license with a clean driving record
- Flexible availability including days, nights, weekends, and holidays
Job Qualifications
- Customer service experience required - at least 6 months in a guest-facing role
- Hospitality experience preferred - you understand how to deliver a 5-star experience
- Excellent communication skills - you speak clearly, listen actively, and know how to tailor service to each guest
- Local knowledge and curiosity - you love your city and enjoy helping others explore it
- Physically ready - able to stand/walk for long periods and occasionally lift up to 50 lbs
- Driver's license - a valid license and clean driving record are required
- Flexible availability - days, nights, weekends, holidays-you're ready when guests need you
Job Duties
- Welcome guests with warmth and professionalism-be their trusted go-to from check-in to check-out
- Recommend the best local dining, entertainment, shopping, and attractions-you're the insider they didn't know they needed
- Assist with reservations, transportation, event tickets, and anything else guests may require
- Help with guest mail, messages, and business center needs
- Ensure the lobby and concierge area remain clean, organized, and inviting
- Stay cool under pressure while resolving guest concerns with courtesy and care
- Support a seamless experience by partnering with front desk, valet, bell staff, and other departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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