Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Matching 401k
Paid Time Off
Professional Development
Corporate support
Job Description
SREE Hotels is a rapidly expanding property management company specializing in the hospitality industry, owning and operating a portfolio of 24 renowned hotels across key markets including Charlotte, Raleigh-Durham, Columbia, Cincinnati, and Myrtle Beach. With a focus on prominent brands such as Marriott and Hilton, SREE Hotels is recognized for creating opportunities for career growth and professional development within the hospitality sector. Established as a leader in hotel management, the company upholds a commitment to excellence in guest experience and operational efficiency while fostering an inclusive work environment. For more information on the company, please visit www.sree.com.
The Catering Manager role is based at the prestigious Embassy Suites by Hilton property near Charlotte Douglas International Airport. This 274-room all-suite hotel offers an impressive 12,528 square feet of event space, including 9 event rooms complemented by on-site catering services. As the Catering Manager, you will be primarily responsible for driving top-line catering revenue, ensuring that sales targets and budget expectations are consistently met or exceeded. Your leadership will be pivotal in selling and servicing a broad spectrum of events, spanning both social and corporate markets.
This role offers professional training and development, responsive support from the corporate office, competitive compensation, and an excellent benefits package. Notably, the benefits include fully paid medical insurance after three years of service, dental and vision coverage, a matching 401(k) program, and additional perks designed to support your career and well-being. The Catering Manager will engage in prospecting new business opportunities using various methods such as phone calls, outside sales visits, and internet prospecting while maintaining strong relationships with existing clients and community stakeholders.
Key responsibilities encompass qualifying leads, negotiating contracts to maximize profitability, menu planning, agenda setting, and coordinating meeting services. The manager will also conduct site tours, manage customer communications, and collaborate with sales and marketing teams to develop action plans that align with hotel goals. Effective communication and teamwork with all levels of hotel staff are essential to meet deadlines, maintain brand standards, and uphold the high service quality associated with the Embassy Suites by Hilton brand. The role requires excellent computer skills, particularly with Microsoft Word and Excel, fluency in electronic communications, and a valid driver’s license to support external sales activities.
Working in a dynamic hotel environment, the Catering Manager must be adaptable, capable of multitasking, and ready to work varying hours as necessary to accommodate client and business needs. This role offers an excellent career pathway for a motivated, experienced sales leader with a passion for hospitality and an eye for detail. Join SREE Hotels and contribute to a vibrant team dedicated to creating memorable event experiences while advancing your professional career within a respected hospitality group.
The Catering Manager role is based at the prestigious Embassy Suites by Hilton property near Charlotte Douglas International Airport. This 274-room all-suite hotel offers an impressive 12,528 square feet of event space, including 9 event rooms complemented by on-site catering services. As the Catering Manager, you will be primarily responsible for driving top-line catering revenue, ensuring that sales targets and budget expectations are consistently met or exceeded. Your leadership will be pivotal in selling and servicing a broad spectrum of events, spanning both social and corporate markets.
This role offers professional training and development, responsive support from the corporate office, competitive compensation, and an excellent benefits package. Notably, the benefits include fully paid medical insurance after three years of service, dental and vision coverage, a matching 401(k) program, and additional perks designed to support your career and well-being. The Catering Manager will engage in prospecting new business opportunities using various methods such as phone calls, outside sales visits, and internet prospecting while maintaining strong relationships with existing clients and community stakeholders.
Key responsibilities encompass qualifying leads, negotiating contracts to maximize profitability, menu planning, agenda setting, and coordinating meeting services. The manager will also conduct site tours, manage customer communications, and collaborate with sales and marketing teams to develop action plans that align with hotel goals. Effective communication and teamwork with all levels of hotel staff are essential to meet deadlines, maintain brand standards, and uphold the high service quality associated with the Embassy Suites by Hilton brand. The role requires excellent computer skills, particularly with Microsoft Word and Excel, fluency in electronic communications, and a valid driver’s license to support external sales activities.
Working in a dynamic hotel environment, the Catering Manager must be adaptable, capable of multitasking, and ready to work varying hours as necessary to accommodate client and business needs. This role offers an excellent career pathway for a motivated, experienced sales leader with a passion for hospitality and an eye for detail. Join SREE Hotels and contribute to a vibrant team dedicated to creating memorable event experiences while advancing your professional career within a respected hospitality group.
Job Requirements
- Minimum 2-3 years direct catering sales experience
- college degree or equivalent sales experience
- proficiency in Microsoft Word and Excel
- strong written and verbal communication skills
- ability to multitask and prioritize
- capable of working varied hours including weekends
- valid driver's license
- ability to conduct site tours and client meetings
- fluency in English
- ability to work indoors and stand for extended periods
- knowledge of hotel emergency procedures
- customer service orientation
Job Qualifications
- Direct catering sales experience (2-3 years minimum)
- college degree and/or equivalent sales experience required
- Delphi experience is preferred
- excellent guest relations skills
- fluent in basic computer skills to include Word and Excel in business format
- fluent in electronic communications (email)
- excellent verbal and written communication skills
- ability to work as team player with all levels of hotel staff
- valid driver's license
Job Duties
- Responsible for selling and servicing events both social and corporate as well as generate catering revenue
- achieve personal and hotel goals
- qualify all leads and inquiries as well as prospect new catering business using a wide variety of methods including phone calls, outside sales calls, internet prospecting
- follow up on all inquiries
- develop and implement a catering action plan
- negotiate services and prices to maximize revenue and profitability
- responsible for menu planning, agenda setting, and hotel meeting service
- finalize and detail catering plans for groups contracted by assigned Sales Manager
- review contracts and facilitating commutation before, during and post event with hotel staff
- conduct site tours
- maintain strong customer relations
- assist with developing and maintaining the business/marketing plan with Sales Team, Marketing Director, Corporate Director of Sales and General Manager
- participate in joint sales calls with the Sales Team and General Manager
- establish and maintain close contact with top and target accounts through phone calls, appointments, tours, written correspondence and entertainment
- assess future and current needs of the client
- assist with rate and services decisions
- attend weekly sales and BEO meetings
- complete weekly and monthly sales call reports and submit to General Manager, Corporate Director of Sales and Vice-President of Operations and Sales
- build and maintain rapport with competitor hotels, lead sources, clients and local community
- maintain accurate sales database and files, and trace system on top and target accounts
- responsible for knowing hotel emergency procedures
- must be able to multitask and prioritize departmental functions to meet deadlines
- maintain brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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