Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Career development opportunities
Comprehensive training programs
opportunities for professional growth
Job Description
The Broadmoor is a world-renowned resort that epitomizes luxury, excellence, and exceptional service. Located in Colorado Springs, Colorado, it is the longest running Five-Star, Five-Diamond resort in the world, known for its stunning location, top-tier hospitality, and rich history. The resort offers a wide range of amenities including fine dining, lavish accommodations, recreational activities, and impeccable event hosting services. The Broadmoor prides itself on creating a culture of family and community among its employees while consistently delivering unforgettable experiences to its guests. It maintains a high standard that aligns with Forbes Five-Star and AAA Five Diamond recognitions, fostering a prestigious... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Related experience and/or training
- Valid Driver's License preferred
- Ability to occasionally lift/pull/push up to 50 pounds
- Enthusiastic, friendly and energetic team member
- Strong interpersonal communication skills
- Ability to work in a team-oriented environment
- Willingness to uphold all company policies and safety guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Related experience and/or training in hospitality or bar supervision
- Strong interpersonal communication skills
- Ability to work effectively in a team
- Energetic and friendly demeanor
- Ability to handle customer complaints diplomatically
- Capability to work in a fast-paced environment
- Willingness to learn and grow professionally
Job Duties
- Oversee operations in the Hotel Bar
- Resolve complaints regarding food, beverage and service
- Train and monitor employees for proper service
- Schedule staff
- Present menu to the guest, offer recommendations and description for the purpose of assisting and upselling the menu
- Assist waitstaff in retrieving items from the kitchen and bar, serving when necessary
- Assist the bartender as needed
- Ensure station and side-work are complete prior to staff leaving
- Train and orient new employees
- Ensure that all appropriate paperwork is completed and turned in
- Oversee all operations in the absence of the manager
- Handle situations diplomatically and professionally that may arise due to complications from alcohol consumption
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- All other duties assigned by Park Supervisors or Director of Operations
Job Location
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