Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $30.00
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts
Career development opportunities
Comprehensive training programs
opportunities for professional growth

Job Description

The Broadmoor is a world-renowned resort that epitomizes luxury, excellence, and exceptional service. Located in Colorado Springs, Colorado, it is the longest running Five-Star, Five-Diamond resort in the world, known for its stunning location, top-tier hospitality, and rich history. The resort offers a wide range of amenities including fine dining, lavish accommodations, recreational activities, and impeccable event hosting services. The Broadmoor prides itself on creating a culture of family and community among its employees while consistently delivering unforgettable experiences to its guests. It maintains a high standard that aligns with Forbes Five-Star and AAA Five Diamond recognitions, fostering a prestigious... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Related experience and/or training
  • Valid Driver's License preferred
  • Ability to occasionally lift/pull/push up to 50 pounds
  • Enthusiastic, friendly and energetic team member
  • Strong interpersonal communication skills
  • Ability to work in a team-oriented environment
  • Willingness to uphold all company policies and safety guidelines

Job Qualifications

  • High school diploma or general education degree (GED)
  • Related experience and/or training in hospitality or bar supervision
  • Strong interpersonal communication skills
  • Ability to work effectively in a team
  • Energetic and friendly demeanor
  • Ability to handle customer complaints diplomatically
  • Capability to work in a fast-paced environment
  • Willingness to learn and grow professionally

Job Duties

  • Oversee operations in the Hotel Bar
  • Resolve complaints regarding food, beverage and service
  • Train and monitor employees for proper service
  • Schedule staff
  • Present menu to the guest, offer recommendations and description for the purpose of assisting and upselling the menu
  • Assist waitstaff in retrieving items from the kitchen and bar, serving when necessary
  • Assist the bartender as needed
  • Ensure station and side-work are complete prior to staff leaving
  • Train and orient new employees
  • Ensure that all appropriate paperwork is completed and turned in
  • Oversee all operations in the absence of the manager
  • Handle situations diplomatically and professionally that may arise due to complications from alcohol consumption
  • Willingness to work in a fast-paced, team-oriented environment
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
  • All other duties assigned by Park Supervisors or Director of Operations

Job Location

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