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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Thind Management is a distinguished family-owned management company specializing in hospitality with a commitment to providing exceptional service and creating unforgettable experiences for guests across its diverse properties. Known for its dedication to excellence and a philosophy encapsulated in the motto "We'll Take It from Here," Thind Management emphasizes cultivating a professional environment focused on growth, training, and development of its team members. This company prides itself on delivering the highest standards in service, supported by experienced leaders who facilitate ongoing training programs and provide the essential tools needed for professional advancement. The culture at Thind Management is deeply rooted... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in banquet operations
- Strong understanding of banquet service techniques event set-up and food and beverage operations
- Excellent organizational and time management skills
- Exceptional leadership abilities
- Outstanding communication and interpersonal skills
- Attention to detail
- Knowledge of health safety and sanitation regulations
- Proficiency in computer systems and software
- Flexible work schedule
Job Qualifications
- High school diploma or equivalent bachelor’s degree in hospitality management or related field is preferred
- Previous experience in banquet operations preferably in a supervisory or leadership role
- Strong understanding of banquet service techniques event set-up and food and beverage operations
- Excellent organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment
- Exceptional leadership abilities including capability to motivate and guide a team
- Outstanding communication and interpersonal skills to interact effectively with guests colleagues and event planners
- Attention to detail and ability to maintain composure under pressure
- Knowledge of health safety and sanitation regulations pertaining to banquet operations
- Proficiency in computer systems and software used for event planning and management
- Must have a flexible work schedule
Job Duties
- Plan and coordinate all aspects of banquet events including set-up service and breakdown to ensure smooth operations and timely execution
- Supervise and lead the banquet staff including servers bartenders and other event personnel assigning duties providing guidance and proper training to maintain a high standard of service
- Ensure guest satisfaction by monitoring service quality addressing concerns or issues promptly and making appropriate adjustments to enhance the guest experience
- Oversee the proper arrangement of tables chairs linens and other event equipment according to event specifications coordinating with hotel operations and maintenance teams to ensure timely set-up and efficient use of resources
- Coordinate with the culinary team to ensure timely and accurate delivery of food and beverage orders maintaining knowledge of menu items wine selections and other offerings to assist guests and address inquiries
- Maintain clear and effective communication with event planners hotel staff and other departments to ensure proper coordination and seamless event execution relaying event details special requests and changes to relevant team members
- Ensure adherence to all health safety and sanitation regulations during events monitoring staff compliance with food handling procedures alcohol service guidelines and other relevant protocols
- Proactively identify and resolve issues that arise during events such as last-minute changes equipment malfunctions or guest complaints making quick decisions and implementing effective solutions to ensure the event’s success
- Assist with administrative duties including event invoicing inventory management and report generation maintaining accurate records of event details guest feedback and incidents
- Conduct ongoing training sessions to enhance banquet staff skills and knowledge providing coaching and feedback to encourage professional growth and ensure a high-performing team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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