Hotel Assistant

South Miami, FL, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

team environment

Job Description

Carnival UK is a leading cruise line operator renowned for delivering outstanding holiday experiences across the globe. With a fleet of modern ships and a commitment to exceptional service, Carnival UK is dedicated to providing a safe, enjoyable, and memorable onboard environment for all guests and crew members. The company emphasizes safety, operational excellence, and guest satisfaction, setting high standards in the cruise industry. As part of a global leisure travel company, Carnival UK supports diverse career opportunities and fosters a culture of teamwork, growth, and innovation. The working environment is dynamic, reflecting the fast-paced and exciting nature of cruise operations, where employees are encouraged to contribute to the success and smooth functioning of the ship while ensuring compliance with all safety and operational policies.

This role focuses on maintaining cleanliness and safety within the hotel areas of a Carnival UK ship, including public spaces, galley, crew areas, and pantries. The position plays a critical role in supporting a sanitary and secure onboard environment by adhering to company policies and safety regulations. The primary responsibilities include regular cleaning duties, waste segregation and disposal, equipment maintenance, and assisting in operational tasks such as gangway and storage operations. This job requires close attention to health and safety legislation, public health standards, and COSHH (Control of Substances Hazardous to Health) requirements. The role demands proactive monitoring of equipment, ensuring the use of personal protective equipment, and reporting issues that require maintenance or attention.

Working aboard one of Carnival UK's vessels in Miami, FL, employees in this position benefit from a vibrant and multicultural work atmosphere. The role offers opportunities for ongoing training and personal development to enhance skills and career progression. By joining Carnival UK, individuals contribute to an industry-leading cruise experience while working in a structured yet engaging environment that values responsibility, teamwork, and high standards of service and safety.

Job Requirements

high school diploma or equivalent
prior experience in cleaning or hospitality
knowledge of health and safety legislation and COSHH
ability to perform manual handling and cleaning tasks
ability to communicate in English
willingness to work in a dynamic cruise ship environment
adherence to safety protocols and personal protective equipment use

Job Qualifications

prior experience in cleaning or hospitality environment preferred
knowledge of health and safety practices including COSHH
ability to follow instructions and work independently or in a team
good communication skills
physical fitness to perform manual handling and cleaning duties
commitment to maintaining high standards of cleanliness and safety

Job Duties

maintain assigned hotel areas safely in compliance with health and safety legislation and COSHH requirements
provide additional or deep cleaning after major events or as requested to prepare the hotel for operations
carry out segregation and disposal of waste according to safety, company, and international regulations
provide support during gangway and storing operations
use materials and equipment efficiently and cost-effectively
ensure adherence to personal protective equipment at all times
monitor equipment performance and report faults or breakdowns immediately
report areas needing attention including fixtures and fittings
undertake appropriate training and development