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Hotel Assistant Manager- Four Seasons Hotel Boston

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $76,415.02 - $87,424.31
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401k
Life insurance
Free Meals
Career Development

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company dedicated to providing exceptional guest experiences through a commitment to genuine service and employee empowerment. Established over five decades ago, Four Seasons has grown into a global leader in the hotel and resort industry, celebrated for its unwavering dedication to luxury, attention to detail, and creating lasting impressions for guests. This iconic company values its people as its greatest asset, fostering a culture where every team member is encouraged to improve continually, embrace excellence, and treat each other with respect and kindness, reflecting a shared ethos known as the... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hotel front desk or guest services
  • Strong leadership skills
  • Excellent communication skills
  • Ability to work flexible hours
  • Customer service orientation
  • Familiarity with hotel management systems
  • Ability to handle stressful situations calmly

Job Qualifications

  • Experience in hotel front desk or hospitality management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to handle guest complaints effectively
  • Proficiency in hotel management software
  • Commitment to delivering luxury guest experiences
  • High school diploma or equivalent

Job Duties

  • Assist the Front Office Manager in daily operations
  • Oversee guest check-in and check-out processes
  • Manage and train front desk staff
  • Ensure exceptional guest service and satisfaction
  • Resolve guest issues promptly and professionally
  • Coordinate with other hotel departments to enhance guest experience
  • Maintain accurate records and reporting

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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