Hotel Assistant General Manager

SREE Hotels LLC is a rapidly expanding property management company that has established itself as a prominent player in the Southeastern United States hospitality industry. With a portfolio that includes 24 brand-name hotels located in key markets such as Charlotte, Raleigh, Durham, Columbia, Cincinnati, and Myrtle Beach, SREE Hotels is dedicated to delivering superior guest experiences while fostering growth and career advancement opportunities for its associates. The company manages well-respected brands including Marriott and Hilton, underscoring its commitment to quality and brand excellence. The corporate office, situated in the beautiful Ballantyne area of Charlotte, NC, is strategically located with convenient access to major highways and airports, making business travel seamless and efficient. SREE Hotels prides itself on its supportive corporate environment, offering professional training and development, responsive leadership, and a comprehensive benefits package to its employees. By joining SREE Hotels, associates become part of a forward-thinking team that values innovation, service excellence, and professional growth.

The Assistant General Manager role at SREE Hotels' TownePlace Suites by Marriott Charlotte LoSo Airport hotel is a dynamic leadership position designed for individuals passionate about hospitality and operational excellence. This position requires a hands-on leader who promotes the company and brand standards, ensuring that all aspects of the hotel’s operations meet or exceed expectations. The Assistant General Manager will play a critical role in managing the daily operations, maintaining high standards of guest satisfaction, staff training, and financial performance. Key responsibilities include interviewing and onboarding new employees, coaching and mentoring staff, scheduling shifts to balance guest service with profitability, managing revenue through effective yield strategies, and ensuring compliance with brand standards. This role also involves conducting thorough inspections of the property to maintain cleanliness and address maintenance issues promptly. The incumbent will interact directly with guests to resolve complaints and uphold the hotel’s reputation for exceptional service.

In addition to operational duties, the Assistant General Manager supports financial processes such as processing daily deposits and managing accounts receivable. This leadership position demands a flexible and proactive individual capable of adapting to fluctuating demands in a fast-paced environment. The role offers competitive pay, a supportive corporate structure, and an excellent benefits package that includes fully-paid health insurance after three years of service, dental and vision insurance, and a matching 401(k) plan. Overall, this opportunity is ideal for experienced hospitality professionals looking to advance their careers within a growing and respected hotel management company.