Hotel Assistant General Manager

Kimpton Hotels & Restaurants is a pioneering boutique hospitality company founded in 1981 in San Francisco. Renowned for its revolutionary approach to hotel experiences, Kimpton broke away from impersonal and generic hospitality services to create environments that foster genuine human connections. This commitment to heartfelt hospitality remains at the core of the company's mission, striving every day to improve the lives of guests, coworkers, owners, and communities alike by emphasizing meaningful, personalized service.

The company’s entrepreneurial spirit encourages authenticity, creativity, and self-leadership. Employees are celebrated for their individuality and diverse backgrounds, contributing to a unique and empowering workplace culture. This culture is designed to be lively, irreverent, and exceptional, where employees can express their true selves and thrive professionally. Kimpton’s dedication to making guests feel genuinely welcomed and valued distinguishes it within the hospitality industry.

The Assistant General Manager role at Kimpton Hotels & Restaurants offers an exciting opportunity to join this dynamic team and contribute to creating personalized, memorable experiences for all hotel guests. Reporting directly to the General Manager, the Assistant General Manager plays a crucial role in overseeing daily hotel operations, ensuring all brand standards are consistently met, and that staff receive the necessary support and development to excel in their roles.

This position requires a collaborative approach, working alongside the Front Office Manager and Director of Housekeeping to implement and enhance guest satisfaction programs. The Assistant General Manager also takes responsibility for managing financial aspects of hotel operations, maintaining budget compliance, and supporting the upkeep and capital maintenance of the property. A key part of the role involves leading and training high-performing department managers, including those overseeing security, engineering, reservations, and other critical hotel functions.

Additionally, the Assistant General Manager acts as a vital link between various departments, including Restaurants + Bars, Catering, Sales, and Banquets, ensuring seamless coordination and exceptional service delivery that meets guest needs comprehensively. The role demands a flexible schedule, including availability to work evenings, weekends, and holidays, underscoring the commitment required to support a 24/7 hospitality environment.

Offered with a competitive compensation package ranging from $90,000 to $100,000, this position reflects Kimpton’s recognition of the importance of rewarding experienced professionals who embody the company’s passion for hospitality. The salary is influenced by multiple factors such as education, experience, performance, and organizational needs. Kimpton also fosters an inclusive workplace that embraces and celebrates diversity across all dimensions, welcoming employees of varied races, ethnicities, ages, religions, physical abilities, sexual orientations, and gender identities to contribute to its vibrant culture.

This role is more than a job; it is an invitation to be part of a culture where your work has true meaning. At Kimpton, every employee is empowered to lead themselves authentically and make a significant impact. If you are driven to create extraordinary guest experiences through innovation, leadership, and genuine care, this position offers a rewarding platform to grow and excel within a brand that values what you bring to the table.