Hotel Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $60,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive Starting Salary
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
bonus program
401k

Job Description

Our company is a well-established hotel located in Rochester, MN, known for its dedication to providing exceptional hospitality experiences. With a rich history rooted in serving guests with warmth and professionalism, our hotel has become a beloved destination for travelers seeking both comfort and convenience. We pride ourselves on creating an environment where guests can relax, work, and enjoy their stay with outstanding amenities and attentive service. The property is thoughtfully designed to meet the needs of diverse clientele, combining functional spaces with inviting atmospheres to ensure a memorable visit every time.

We are currently seeking an Assistant General Manager to join our team and contribute to our ongoing success. This role is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. The Assistant General Manager will play a crucial role in overseeing the daily operations of the hotel, acting as a key leader who supports all departments including Housekeeping, Sales, Engineering, and Front Desk Management. This position requires an individual capable of strategic thinking, staff management, and delivering exceptional guest service to drive high levels of satisfaction and profitability.

The Assistant General Manager will be responsible for implementing operational strategies that align with the company's objectives, ensuring that guest experiences are consistently excellent and that employee engagement is maintained at a high level. This role also involves analyzing market trends and adjusting operations or services to stay competitive while fostering an environment that encourages teamwork and efficiency. Offering a competitive salary range of $55,000 to $60,000 annually, plus a 12% bonus paid quarterly, this position provides financial rewards tied to performance and success. Benefits include comprehensive medical, dental, and vision insurance, paid time off, a bonus program, and a 401K plan, reflecting our commitment to employee well-being and development.

If you have at least two years of hotel management experience at a comparable property, a track record of achieving profit and guest service goals, and a flexible approach to scheduling, we encourage you to apply. Join us in Rochester, MN, and become part of a hospitality team that values leadership, teamwork, and the drive to provide an outstanding guest experience every day.

Job Requirements

  • Minimum of 2 years hotel management experience
  • Proven effective leadership and team management skills
  • Ability to assess and respond to guest and market needs
  • Flexibility to work weekends and holidays
  • Strong organizational and communication skills
  • Knowledge of hotel operations and industry standards

Job Qualifications

  • At least 2 years of hotel manager experience in a comparable property
  • Proven track record of achieving profit and guest service-related goals
  • Strong leadership and interpersonal skills
  • Ability to work a flexible schedule including weekends and holidays
  • Excellent communication and organizational skills
  • Experience in strategic planning and team management

Job Duties

  • Plan, organize, direct, and coordinate operations of housekeeping, sales, engineering, and front desk management departments
  • Provide leadership and strategic planning to support service expectations and maximize operations
  • Manage day-to-day staff operations and employee relations
  • Evaluate guest needs, industry trends, and competitive landscape to recommend operational changes
  • Ensure guest satisfaction and employee engagement to maximize profitability
  • Support development and implementation of marketing and sales strategies
  • Maintain compliance with company policies and industry regulations

Job Criteria

Experience

Mid Level (3-7 years)


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