Host/Server Support Specialist

Out West Restaurant Group is the largest franchisee of Outback Steakhouse, a globally recognized casual dining restaurant known for its welcoming ambiance, great food, and exceptional customer service. Operating since March 1988, Out West Restaurant Group has committed itself to maintaining the unique Outback experience that guests have come to love and expect. The group emphasizes a work culture that balances food and fun, striving to enrich the lives of its employees, who are affectionately called Outbackers. With a supportive and hospitable environment, this company encourages professional growth, leadership development, and team collaboration across all levels of its organization.

The role available is that of a Server Support Specialist, an hourly and non-exempt position offering $16.90 per hour plus tips. This vital role is designed for enthusiastic, friendly individuals who wish to join a fun and dynamic workplace. As part of the Outback family, Server Support Specialists play a crucial role in creating memorable first and last impressions for guests, ensuring that every dining experience is AUS-SOME and leaves a positive impact. The position involves welcoming guests with a warm smile, facilitating smooth seating transitions, and maintaining a clean and inviting dining area. Server Support Specialists are also responsible for supporting servers by delivering food and beverages, clearing tables, and assisting in general restaurant duties.

This role offers comprehensive benefits, including health insurance options such as medical, dental, and vision coverage for eligible employees. Moreover, Out West Restaurant Group respects work-life balance by providing paid sick leave in accordance with California law, flexible scheduling options, and closure on Thanksgiving and Christmas days to allow team members to spend quality time with family and friends. Additional perks include meal discounts, access to an Employee Assistance Program, and exciting opportunities for career advancement — including participation in the Shift Leader program that offers extensive on-the-job training and promotion potential.

Working as a Server Support Specialist requires individuals who can thrive in a fast-paced environment, demonstrating teamwork and high standards of cleanliness, food safety, and hospitality. Candidates should have general menu knowledge to assist guests effectively and help upsell menu items subtly. This role demands physical stamina and dexterity to carry out essential functions such as lifting up to 30 lbs, standing, walking for long periods, and handling utensils and technology efficiently.

Overall, becoming a Server Support Specialist with Out West Restaurant Group offers not only competitive pay and tips but also the chance to build a rewarding career within a respected franchise known for excellent customer service, employee recognition, and a vibrant workplace culture. Join the Outback family to experience a supportive environment where your hard work is acknowledged, your skills are developed, and your contributions help deliver outstanding dining experiences to every guest.