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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
meal discounts
Employee assistance program
growth opportunities
Job Description
Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States, operating a network of Australian-themed dining establishments known for their unique blend of serious food craftsmanship and fun, vibrant culture. Outback Steakhouse was founded in March 1988 and has since cultivated a reputation for delivering a warm, welcoming environment coupled with high-quality food and exceptional service. The company deeply values its team members, affectionately called Outbackers, and believes in fostering a culture of respect, camaraderie, and enthusiasm. This approach inspires employees to deliver memorable dining experiences that make guests feel like they are welcomed into... Show More
Job Requirements
- Ability to lift, carry or move up to 30 lbs
- Able to work in hot and cold environments
- Ability to walk and stand for extended periods of time up to 8 hours per shift
- Frequent bending, reaching, kneeling, squatting and stooping
- Manual dexterity to handle glassware, utensils and technology systems
- Ability to move quickly in a fast-paced environment
- Visual ability to include distance, close, color, depth and peripheral vision and adjust focus as needed
- Ability to perform essential functions of the job with or without reasonable accommodation
- For California based positions, responsible beverage service certifications required, can be completed during training and up to 60 days after start date
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is beneficial
- Ability to communicate effectively and warmly with guests
- Basic knowledge of food safety and hygiene practices helpful
- Strong teamwork and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Positive attitude and friendly demeanor
Job Duties
- Makes memorable first and last impressions with a smile
- Greets incoming and departing guests in a welcoming manner
- Seats guests in the dining and bar areas while ensuring a smooth handoff to service staff
- Coordinates wait and seats guests with a sense of urgency
- Always smiles and has genuine conversations with guests
- Demonstrates teamwork by supporting all areas of the restaurant as business needs arise
- Commits to food safety, cleanliness, job safety and sanitation standards
- Buses tables, delivers food and supports the dining room while ensuring every opportunity to wow guests is fulfilled
- Has general knowledge of the food and drink menu and is able to recommend and upsell products
- Answers the phone in a prompt and professional manner and directs calls
- Leads the lobby experience for each guest following Outback hospitality standards
- Assists servers by serving food and beverages, clearing and resetting tables, and ensuring a clean and welcoming dining environment
Job Criteria
Experience
No experience required
Job Location
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