Host/Server Assistant

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is a well-known Australian-themed restaurant that opened its doors in March of 1988 and has since built a reputation for its unique menu and lively dining experience. At Outback Steakhouse, the emphasis is on taking food seriously while maintaining a fun and inviting atmosphere. The company prides itself on doing things uniquely and strives to make a positive impact on the lives of its employees, affectionately known as "Outbackers." The culture at Out West Restaurant Group is one of respect, camaraderie, and enthusiasm, fostering an environment where both employees and customers are treated "Just Right." The organization is committed to the personal and professional success of every Outbacker, offering thorough training to help each individual perform at their best.

Out West Restaurant Group is an equal opportunity employer that values diversity and inclusivity, ensuring no discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment decisions are made fairly, based on business needs, job requirements, and individual qualifications in compliance with federal and state laws. The company also holds prestigious recognitions such as the Monitor 200 Award for being ranked in the Top 50 Franchisees in the U.S. for four consecutive years and the International Franchise Association's Franchisee of the Year Award in 2022 for outstanding local community service. Additionally, Out West is involved in philanthropic efforts, supporting notable nonprofit organizations like California Care and CORE, which provide essential aid to restaurant employees and their families during difficult times.

The role of Host/Server Assistant at Outback Steakhouse offers an exciting opportunity to join this dynamic organization known for its hospitable culture and growth potential. This position focuses on delivering exceptional customer service by making memorable first and last impressions on guests, ensuring they receive an "AUS-SOME" dining experience. A Host/Server Assistant serves as the friendly face of the restaurant, greeting and seating guests, coordinating wait times, and smoothly transitioning guests to servers. The role demands a genuine smile, engaging communication, and a supportive team spirit, as teamwork is essential and expected from all employees. Responsibilities include bussing tables, supporting servers by delivering food and beverages, answering phone calls professionally, maintaining food safety, cleanliness, and safety standards, and having a general knowledge of the menu to recommend items and upsell.

This position is essential in creating a welcoming dining environment where every guest's day is made better. It requires physical stamina, the ability to work in hot and cold environments, manual dexterity, and comfort working in fast-paced settings, including areas with low lighting. The role also offers plenty of benefits to employees eligible under ACA measurement rules, including comprehensive health insurance (medical, dental, vision), accrued paid sick leave, public health emergency leave, flexible scheduling, meal discounts, and participation in a company-sponsored Employee Assistance Program. The company also closes on Thanksgiving and Christmas to allow employees to spend time with their loved ones.

As a Host/Server Assistant at Outback Steakhouse, you are not just joining a team; you are becoming part of a family that values hard work, perseverance, and leadership. The company fosters an environment where you can grow your career through programs like the Shift Leader training. Whether you're seeking a part-time position or a long-term career, Outback Steakhouse offers a fun, supportive workplace with numerous opportunities for advancement and personal development. If you have a passion for hospitality, enjoy interacting with people, and want to be part of a respected and successful organization, this role presents an ideal fit.