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Out West Restaurant Group logo

Host/Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.16
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Work Schedule

Flexible
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Benefits

Comprehensive health insurance
Paid sick leave
Public health emergency leave
growth opportunities
Hospitable culture
flexible schedule
meal discounts

Job Description

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is a well-known Australian-themed restaurant that opened its doors in March of 1988 and has since built a reputation for its unique menu and lively dining experience. At Outback Steakhouse, the emphasis is on taking food seriously while maintaining a fun and inviting atmosphere. The company prides itself on doing things uniquely and strives to make a positive impact on the lives of its employees, affectionately known as "Outbackers." The culture at Out West Restaurant Group is one of respect, camaraderie, and enthusiasm,... Show More

Job Requirements

  • Ability to lift, carry or move up to 30 lbs
  • Able to work in hot and cold environments
  • Ability to walk and stand for extended periods, up to 8 hours per shift
  • Frequent bending, reaching, kneeling, squatting and stooping
  • Manual dexterity to handle glassware, utensils and technology systems
  • Ability to move quickly in a fast-paced environment
  • Visual ability including distance, close, color, depth and peripheral
  • Ability to perform essential functions of the job with or without reasonable accommodation
  • Successful completion of Electronic Employment Eligibility Verification Program (E-Verify)

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality role preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team-oriented environment
  • Basic knowledge of food safety and sanitation practices
  • Positive attitude and a friendly, approachable demeanor
  • Ability to handle multiple tasks in a fast-paced environment
  • Willingness to learn and adapt to new responsibilities

Job Duties

  • Makes memorable first and last impressions with a smile
  • Greets incoming and departing guests in a welcoming manner
  • Seats guests in the dining and bar areas while ensuring a smooth handoff to service staff
  • Coordinates wait times and seats guests with a sense of urgency
  • Has genuine conversations with guests and maintains a positive attitude
  • Demonstrates teamwork by supporting all areas of the restaurant as needed
  • Commits to food safety, cleanliness, job safety, and sanitation standards
  • Busses tables, delivers food, and supports the dining room to enhance guest experience
  • Has general knowledge of the food and drink menu to recommend and upsell products
  • Answers the phone promptly and professionally and directs calls
  • Leads the lobby experience for each guest, following Outback hospitality standards
  • Assists guests and servers by serving food and beverages, clearing and resetting tables, and maintaining a clean dining environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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