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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
meal compensation benefits
holiday closures
Job Description
Out West Restaurant Group is the largest franchisee of Outback Steakhouse, a popular Australian-themed casual dining restaurant that originated in March 1988. Known for its inviting atmosphere and dedication to quality food and service, Outback Steakhouse offers a unique dining experience highlighted by its commitment to food excellence and genuine hospitality. The company prides itself on fostering a culture where employees, known as "Outbackers," are treated with respect and camaraderie, encouraging an enthusiastic and motivated workforce. Outback Steakhouse has earned recognition for its commitment to community service, including the prestigious International Franchise Association's Franchisee of the Year Award in 2022.... Show More
Job Requirements
- Ability to lift and or move up to 30 lbs
- Able to work in hot and cold environments
- Ability to walk, stand, or bend for long periods while performing essential job duties
- Responsible Beverage Service Certifications required for all California based positions (can be completed during training up to 60 days after start date)
- Must be legally authorized to work in the United States
- Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
- Willingness to comply with Outback Steakhouse's drug and alcohol policies
Job Qualifications
- High school diploma or equivalent preferred
- Previous hospitality or customer service experience beneficial but not required
- Strong communication and interpersonal skills
- Ability to work collaboratively in a fast-paced team environment
- Basic knowledge of food and beverage service is a plus
- Willingness to learn and adapt to Outback Steakhouse's service standards
- Friendly and approachable personality with a genuine desire to provide excellent guest experiences
Job Duties
- Making a memorable first and last impression
- Greeting incoming and departing guests in a welcoming manner
- Seating guests in dining and bar areas and ensuring smooth handoff to service staff
- Coordinating wait and seating guests with urgency
- Engaging in genuine conversations with guests and maintaining a positive demeanor
- Demonstrating general knowledge of food and drink menu to recommend and upsell products
- Answering phones promptly and professionally and directing calls
- Assisting throughout the restaurant by bussing tables, delivering food and beverages, and supporting team efforts
- Leading the lobby experience in accordance with Outback hospitality standards
- Committing to safe food handling, cleanliness, safety, and sanitation standards during shifts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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