Host/Server Assistant

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States, operating with a proud commitment to delivering an exceptional dining experience through a hospitable culture and dedicated team members known as "Outbackers." Outback Steakhouse is an internationally recognized Australian-themed restaurant that opened in 1988, and it has since become well-known for its unique blend of serious food quality and a fun, welcoming atmosphere. The company emphasizes a culture filled with respect, camaraderie, and enthusiasm aimed to treat every guest "Just Right" as if entertaining at their own home. This environment fosters a genuine connection between team members and customers alike, creating memorable experiences that make each guest's day better.

As part of the Out West Restaurant Group, the Outbacker role is an exciting opportunity for individuals who want to join a vibrant team where growth and career advancement are encouraged. The position is hourly and non-exempt, paying $17.50 plus tips. It is ideal for those looking for a fun workplace where they can engage with guests and colleagues while gaining valuable work experience and potentially moving up within the company. The role supports the restaurant's mission by being the friendly face guests first meet and the final smile they see when leaving, ensuring every interaction reflects the company's high hospitality standards.

As a Servers Assistant and an Outbacker in the lobby, you will be a vital part of the team delivering flawless service, supporting servers, and optimizing the dining experience from the moment guests arrive until they depart. You will greet and seat guests, manage wait times with urgency, maintain cleanliness, buss tables, deliver food, and ensure a welcoming dining environment. Your job also includes being knowledgeable about menu options to help guests make recommendations and upsell products when appropriate.

The role requires teamwork, flexibility, and a friendly attitude. Outbackers are expected to assist in all restaurant areas as needed, keeping food safety, sanitation, and cleanliness at the forefront of their responsibilities. The position involves multitasking in a fast-paced environment, often requiring long periods of standing and moving, so physical stamina and a proactive mindset are important.

Beyond the immediate role, the company offers comprehensive benefits such as medical, dental, and vision insurance for eligible employees, paid sick leave in compliance with California law, and employee assistance programs that support team members' well-being. Training and career growth opportunities are also a major part of the Out West Restaurant Group philosophy, with dedicated programs like the Shift Leader training to help motivated employees develop their skills and advance within the organization.

The company culture at Out West Restaurant Group is one that values and rewards hard work, leadership, and perseverance. The team enjoys a hospitable environment where holidays like Thanksgiving and Christmas are observed to allow employees quality time with family and friends. Scheduling options are flexible to support the team and service excellence. The group also takes pride in giving back through contributions to impactful non-profits such as California Care and CORE, helping the restaurant community in times of need.

If you have a passion for customer service, enjoy working as part of a strong team, and want a workplace that fosters career growth alongside a supportive and fun atmosphere, becoming an Outbacker at Out West Restaurant Group is an excellent choice. Join the team, make memorable impressions every day, and be part of a respected franchise known for community involvement and employee commitment.