Hosts and Hostess

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $14.00
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Work Schedule

Flexible
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Benefits

Excellent compensation
People first culture
Advancement opportunities
flexible schedule
Full and Part time scheduling
Major holidays off

Job Description

Lupe Tortilla Mexican Restaurant is a vibrant dining establishment known for its authentic Tex-Mex cuisine and inviting atmosphere. Established with a passion for delivering not only delicious food but also outstanding customer service, Lupe Tortilla has built a strong reputation for providing an exceptional dining experience. The restaurant operates in a fast-paced, energetic environment where teamwork and a welcoming attitude are highly valued. With a focus on creating a people-first culture, Lupe Tortilla supports its staff with opportunities for career advancement, flexible scheduling options for both full-time and part-time employees, and a supportive work atmosphere that prioritizes employee well-being. Guaranteed major holidays off allows team members to enjoy quality time with family and friends, reinforcing the restaurant's commitment to work-life balance.

The role of Restaurant Team Host at Lupe Tortilla is integral to maintaining the warm and inviting atmosphere that guests expect. As a host, you will be the first point of contact for all visitors, tasked with greeting guests with a genuine smile and ensuring they feel welcomed from the moment they arrive. This position requires an outgoing, friendly demeanor and the ability to thrive in a busy setting while working collaboratively as part of a dynamic team. Hosts are responsible for efficiently managing guest seating, providing accurate wait times, and keeping the lobby area clean and comfortable for guests waiting to be seated. Effective communication skills are essential, as the host will coordinate with management on wait times and the flow of guests entering the restaurant. Additionally, the role involves handling incoming phone calls and directing them to the appropriate department with professionalism and courtesy.

Compensation for this role ranges from $12.00 to $14.00 per hour, reflecting the value placed on excellent service and team contribution. Candidates should be over 18 years old, possess a positive attitude, strong communication skills, and the ability to multitask effectively. The ability to obtain necessary certifications such as a food handler and Texas Alcoholic Beverage Commission (TABC) certificate is also required, ensuring compliance with health and safety regulations. This position provides ample opportunities for personal and professional growth within a supportive environment that champions a positive employee experience. Lupe Tortilla invites individuals who enjoy working in a team-focused, high-energy environment to apply and become part of a company that treats both guests and employees like family.

Job Requirements

  • Must be 18 years or older
  • high integrity and sense of urgency
  • enjoy working on a team
  • positive attitude and a resting smile
  • outstanding communication skills
  • ability to multitask
  • ability to obtain a food handler and TABC certificate

Job Qualifications

  • High school diploma or equivalent
  • outstanding communication skills
  • positive attitude and friendly demeanor
  • ability to multitask effectively
  • ability to obtain a food handler certificate
  • ability to obtain TABC certificate
  • previous customer service or hospitality experience is a plus

Job Duties

  • Welcome guest with a smile
  • acquire guest information and provide accurate seating times
  • promptly answer incoming calls and facilitate to the appropriate department
  • provide a clean and happy space for guest entering the building and waiting to be sat
  • communicate with management on wait times and new guests of Lupe Tortilla
  • escort guest and seat dining room enthusiasm and urgency

Job Criteria

Experience

No experience required


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