Hosts and Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $14.00
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Work Schedule

Flexible
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Benefits

Excellent compensation
People first culture
Advancement opportunities
flexible schedule
Full and Part time scheduling
Major holidays off

Job Description

Lupe Tortilla Mexican Restaurant is a vibrant dining establishment known for its warm hospitality and authentic Mexican cuisine. As a popular restaurant located in various communities, Lupe Tortilla prides itself on creating a people-first culture that emphasizes teamwork, customer service, and a positive work environment. The restaurant values employees who thrive in fast-paced, high-energy settings and who enjoy working in a friendly team atmosphere. They foster advancement opportunities and offer flexible scheduling options to accommodate full and part-time team members. They also ensure employees enjoy major holidays off, reflecting their commitment to work-life balance. The compensation ranges from $12 to $14 per hour, making it a competitive offer for restaurant host positions.

The role of a Restaurant Team Host at Lupe Tortilla Mexican Restaurant is integral to the guest experience. As the first point of contact for guests, the host is responsible for welcoming everyone with a smile, creating a welcoming and clean environment, and managing seating arrangements efficiently. This position demands excellent communication skills and the ability to multitask effectively in order to handle guest inquiries both in-person and over the phone. The host must be attuned to the dynamics of the restaurant, coordinating with management regarding wait times and new guests to ensure smooth seating operations. Hosting at Lupe Tortilla means more than just seating guests; it involves giving each visitor the feeling of being treated like they are guests in your own home. The restaurant emphasizes the importance of a positive attitude, integrity, and a sense of urgency to maintain the flow of service and contribute to a memorable dining experience. Additionally, hosts must be able to obtain a food handler and TABC certificates to comply with local sanitation and beverage service regulations. This role offers a great entry point into the restaurant industry with opportunities for growth and learning, ideal for individuals passionate about hospitality and team collaboration.

Job Requirements

  • Must be 18 years or older
  • high integrity and sense of urgency
  • enjoy working on a team
  • positive attitude and a resting smile
  • outstanding communication skills
  • ability to multitask
  • ability to obtain a food handler and TABC certificate

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • excellent communication skills
  • friendly and approachable demeanor
  • ability to multitask and stay organized
  • ability to work effectively in a team environment
  • positive attitude and strong work ethic

Job Duties

  • Welcome guest with a smile
  • acquire guest information and provide accurate seating times
  • promptly answer incoming calls and facilitate to the appropriate department
  • provide a clean and happy space for guest entering the building and waiting to be sat
  • communicate with management on wait times and new guests of Lupe Tortilla
  • escort guest and seat dining room enthusiasm and urgency

Job Criteria

Experience

Entry Level (1-2 years)


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