Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $14.00
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Work Schedule

Flexible
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Benefits

Excellent compensation
People first culture
Advancement opportunities
flexible schedule
Full and Part time scheduling
Major holidays off

Job Description

Lupe Tortilla Mexican Restaurant is a well-established dining destination known for its authentic Tex-Mex cuisine and warm, welcoming atmosphere. As a respected participant in the restaurant industry, Lupe Tortilla prides itself on delivering an exceptional guest experience characterized by friendly service and high-quality food in a lively and enjoyable environment. The establishment is committed to fostering a people-first culture that values teamwork, integrity, and a positive attitude. At Lupe Tortilla, employees are part of a cohesive team that works together to maintain a fast-paced and dynamic working environment where every team member contributes to the restaurant's ongoing success and guest satisfaction.

The role of Restaurant Team Host Staff at Lupe Tortilla is pivotal in creating memorable first impressions for guests as they enter the restaurant. This position requires individuals who thrive in a high-energy, fast-paced setting and possess a strong desire to treat guests with the warmth and respect one would extend to visitors in their own home. The host team member is responsible for welcoming guests with a smile, efficiently managing the seating list by collecting guest information, advising on accurate wait times, and maintaining a cheerful and organized waiting area. Additionally, the candidate will be expected to handle incoming telephone inquiries promptly and direct them to the appropriate team or department. Communication with management is also a vital part of the role, as it ensures the smooth flow of guest seating and service operations.

This position offers competitive hourly pay ranging from $12.00 to $14.00, with flexible full-time and part-time scheduling options available. The employer provides various benefits including opportunities for career advancement within the company, a flexible schedule that accommodates employee needs, and guaranteed time off during major holidays to promote work-life balance. Candidates must be at least 18 years old and demonstrate high integrity, a sense of urgency, and outstanding communication skills. The ability to multitask effectively and maintain a positive demeanor with a 'resting smile' are essential. Furthermore, certification in food handling and TABC (Texas Alcoholic Beverage Commission) is required or must be obtained post-hire, ensuring compliance with food safety and alcohol service regulations.

This is an excellent opportunity for individuals seeking a dynamic and rewarding role in the hospitality industry. Successful candidates will develop valuable customer service skills, gain experience in a well-regarded restaurant, and become part of a team that values friendliness, efficiency, and genuine care for each guest. Prospective applicants are encouraged to apply online and join Lupe Tortilla in delivering a high standard of hospitality that distinguishes the restaurant in a competitive market.

Job Requirements

  • Must be 18 years or older
  • high integrity and sense of urgency
  • enjoy working on a team
  • positive attitude and a resting smile
  • outstanding communication skills
  • ability to multitask
  • ability to obtain a food handler and TABC certificate

Job Qualifications

  • High school diploma or equivalent
  • strong communication skills
  • friendly and positive demeanor
  • ability to multitask in a fast-paced environment
  • ability to obtain food handler certification
  • ability to obtain TABC certificate
  • experience in customer service preferred but not required

Job Duties

  • Welcome guest with a smile
  • acquire guest information and provide accurate seating times
  • promptly answer incoming calls and facilitate to the appropriate department
  • provide a clean and happy space for guest entering the building and waiting to be sat
  • communicate with management on wait times and new guests of Lupe Tortilla
  • escort guest and seat dining room enthusiasm and urgency

Job Criteria

Experience

No experience required


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