Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

fun and upbeat environment
Discounted meals
competitive pay
flexible scheduling
casual dress
Job growth opportunities
hourly medical benefits
401k plan

Job Description

Zoes Kitchen is a well-established fast-casual restaurant known for its fresh, made-from-scratch Mediterranean-inspired cuisine. The company takes pride in creating a welcoming and upbeat environment where team members can thrive while delivering exceptional guest experiences. Zoes Kitchen focuses on providing customers with delicious meals made from high-quality ingredients in a lively and friendly atmosphere. Established as a leader in the fast-casual dining sector, Zoes Kitchen values teamwork, integrity, and a passion for hospitality. The brand is committed to fostering a diverse and inclusive workplace where every employee has the opportunity to grow professionally while contributing to the company’s success.

This specific role is a Customer Service and Cashier position at Zoes Kitchen, where the successful candidate will be the face of the store and serve as the primary point of contact for guests. This position offers a fun and upbeat work environment with flexible scheduling options for both part-time and full-time employment. Employees are rewarded with competitive pay and benefits including hourly medical coverage and a 401K plan, subject to eligibility. One of the key highlights of the job is the opportunity to work in a casual dress code setting and enjoy discounted or free meals during shifts.

As a Customer Service team member at Zoes Kitchen, you will be responsible for creating an inviting atmosphere that ensures every guest feels welcomed and valued. Your enthusiasm and positive attitude will shine through as you engage guests with a genuine smile and offer food samples to introduce them to new menu items. Being a menu expert is essential, as you will assist guests with dietary questions and provide helpful nutrition information about the offerings. You will also have the rewarding task of handling cash register operations with care and precision while prioritizing the customer's experience.

Teamwork is a cornerstone of the role, and you will collaborate closely with fellow associates and management to maintain smooth operations and provide outstanding service. This role goes beyond typical cashier duties by encouraging active participation in the overall guest experience and contributing to a strong team spirit. Candidates passionate about hospitality and eager to contribute to a vibrant workplace will find this job fulfilling.

Zoes Kitchen values individuals who love life, strive for greatness, and embrace humility in their work. By joining the team, you become part of a culture that celebrates people first, supports professional growth, and recognizes the importance of having fun on the job. The company is committed to equal opportunity employment and actively promotes inclusion and diversity among all staff members.

If you are enthusiastic about food service, enjoy creating memorable experiences for guests, and want to grow your career in a dynamic restaurant environment, this position at Zoes Kitchen offers a wonderful opportunity to make a meaningful impact while working in a supportive, energetic, and inclusive setting.

Job Requirements

  • ability to work flexible hours including weekends
  • strong customer service and interpersonal skills
  • ability to stand for extended periods
  • willingness to learn about menu items and dietary needs
  • must be punctual and reliable
  • ability to work both independently and as part of a team
  • legal authorization to work in the country

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is a plus
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • genuine passion for delivering excellent guest service
  • ability to operate a cash register and handle transactions accurately
  • basic knowledge of nutrition and dietary restrictions advantageous

Job Duties

  • serve guests with a warm and genuine smile
  • offer food samples and introduce guests to new menu items
  • be a menu expert and provide nutritional information for guests with dietary needs
  • operate the cash register accurately and efficiently
  • assist team members and management as needed to ensure smooth operations
  • foster a positive and cooperative team environment
  • deliver an exceptional guest experience with enthusiasm and professionalism

Job Criteria

Experience

No experience required


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