Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
401k with employer match
competitive health insurance
Dental Insurance
Vision Insurance
HSA option
Supplemental Insurance
Paid vacation
Paid sick time
Paid holidays
employee discount
Job Description
Our establishment is a well-regarded restaurant known for providing an exceptional dining experience to its guests. With a commitment to quality service and an inviting atmosphere, we pride ourselves on being a preferred destination for diners seeking not only excellent cuisine but also warm and professional hospitality. The restaurant operates with a strong focus on customer satisfaction, ensuring that every guest feels welcomed from the moment they step through the door. We employ a dedicated team who work collaboratively to maintain the highest standards of service, cleanliness, and ambiance, all crucial to the overall dining experience.
We are currently seeking a Host/Hostess to join our team. This role is pivotal as the host/hostess sets the tone for the entire restaurant experience by being the first point of contact for guests. The position is hourly with a competitive pay range of $16.00 to $18.00 per hour. The host/hostess will greet guests warmly, provide assistance with personal belongings during inclement weather, and escort guests to their tables while managing the flow of the dining room to maintain an efficient and enjoyable experience for all. The responsibilities extend to handling phone inquiries and reservations using OpenTable software, ensuring smooth communication with the service team and management, and performing various supportive tasks such as bussing and resetting tables.
This role demands excellent communication and organizational skills, an outgoing and pleasant demeanor, and the ability to work effectively within a team. It also involves an element of sales by managing gift card purchases and to-go orders while handling payment transactions accurately and responsibly, including balancing the cashier’s bank. The host/hostess is expected to build rapport with regular guests, enhance the welcoming atmosphere, and contribute to the seamless operation of the restaurant. Additional benefits include opportunities for personal and professional growth in a friendly and supportive work environment, competitive health insurance including medical, dental, and vision benefits for part-time team members, paid vacation, sick leave, holidays, and an employee discount on food. This position offers a chance to develop hospitality skills within a dynamic restaurant setting and be part of a team dedicated to delivering exceptional guest experiences.
We are currently seeking a Host/Hostess to join our team. This role is pivotal as the host/hostess sets the tone for the entire restaurant experience by being the first point of contact for guests. The position is hourly with a competitive pay range of $16.00 to $18.00 per hour. The host/hostess will greet guests warmly, provide assistance with personal belongings during inclement weather, and escort guests to their tables while managing the flow of the dining room to maintain an efficient and enjoyable experience for all. The responsibilities extend to handling phone inquiries and reservations using OpenTable software, ensuring smooth communication with the service team and management, and performing various supportive tasks such as bussing and resetting tables.
This role demands excellent communication and organizational skills, an outgoing and pleasant demeanor, and the ability to work effectively within a team. It also involves an element of sales by managing gift card purchases and to-go orders while handling payment transactions accurately and responsibly, including balancing the cashier’s bank. The host/hostess is expected to build rapport with regular guests, enhance the welcoming atmosphere, and contribute to the seamless operation of the restaurant. Additional benefits include opportunities for personal and professional growth in a friendly and supportive work environment, competitive health insurance including medical, dental, and vision benefits for part-time team members, paid vacation, sick leave, holidays, and an employee discount on food. This position offers a chance to develop hospitality skills within a dynamic restaurant setting and be part of a team dedicated to delivering exceptional guest experiences.
Job Requirements
- Ability to work in a team environment
- Effective communication and organizational skills
- Neat and professional appearance
- Outgoing, pleasant personality
Job Qualifications
- Outgoing, pleasant personality
- Neat and professional appearance
- Effective communication and organizational skills
- Ability to work in a team environment
Job Duties
- Greets guest entering the restaurant
- Assists with coats, hats umbrella (where applicable) in cold or wet weather or directs guest to appropriate place to store their items
- Accompanies guests to tables carrying drinks on trays when possible handing out menus
- Monitors conditions and flow of service of the dining room for potential bottlenecks or problems adjusting the seating of servers and stations to best serve the experience of the guest
- Communicates all significant matters to supervisor and assist in prompt corrective action
- Performs any helpful chore such as bussing and resetting tables to expedite the seating of our guests
- Answers the phone using proper greeting and phone etiquette always asking for phone # and email as well as asking the guest for any special needs and if they need directions when taking a reservation
- Uses OpenTable correctly to acquire information for database and to record correct numbers for future analysis of the business
- Actively learns the faces and names of our returning guests and acknowledges our guests when they come to the restaurant
- Recommends and provides information of our sister restaurants and other departments and locations in our company
- Takes reservations carefully considering the business already reserved and carefully directs the guest to the times that best suit the flow of the restaurant while accommodating the closest time to the guests request
- Sells gift cards collecting proper payment
- Takes to-go orders, assembles and checks orders for accuracy and collects payment
- Is responsible for the balancing of the cashiers bank maintaining balance of deposit and base bank
- Routinely checks restrooms for cleanliness and stock
- Thanks and invites guest for a return visit on their departure
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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