Host/Hostess- Pier Top

Pier Sixty-Six Resort stands as South Florida’s premier beacon of hospitality, nestled in the heart of Fort Lauderdale. This iconic luxury resort is renowned for its striking rotating Pier-Top lounge and the famed superyacht marina that defines its exceptional waterfront setting. Spanning a lush 32-acre enclave, the resort offers an exquisite blend of comfort and elegance, featuring 325 guest rooms, suites, and villas, as well as an exclusive collection of 91 Private Resort Residences. Guests and residents alike can indulge in a diverse range of amenities including 12 sophisticated restaurants and lounges, a luxurious spa, a variety of curated pool options, and a captivating waterfront promenade complete with retail and dining experiences. Every aspect of Pier Sixty-Six Resort is thoughtfully designed to inspire relaxation, ensuring that every guest encounter is marked by impeccable service and refined touches that create extraordinary memories.

As a distinguished employer, Pier Sixty-Six Resort prides itself on its vibrant community of over 600 diverse and talented team members. The resort fosters a caring culture that prioritizes employee welfare and wellbeing, supported by state-of-the-art facilities and a first-class employee dining room. Employees benefit from a workplace culture that honors and respects individual growth while providing competitive wages and comprehensive benefits.

Currently, Pier Sixty-Six Resort is seeking a well-rounded and seasoned Host/Hostess to join its esteemed team, focusing on the resort’s newly launched high-end bar situated on the top floor of the iconic tower. This role is ideal for hospitality professionals passionate about craft cocktails and live entertainment in a dynamic, high-volume environment. The Host/Hostess will play a pivotal role in welcoming guests to the prestigious tower cocktail lounge, ensuring a personalized and hospitable experience characterized by smooth operations and attention to guest preferences.

Reporting directly to the outlet General Manager, the Host/Hostess will provide exceptional service and coordination in this luxurious setting. Responsibilities include warmly greeting guests, assisting with seating arrangements that accommodate guests’ preferences and group sizes, managing waitlists during peak hours with accurate updates, and maintaining an organized hostess station equipped with menus, reservation books, and seating charts. Collaboration with servers and bartenders is essential in coordinating seating assignments and ensuring timely service throughout the lounge.

The ideal candidate will possess excellent communication skills and demonstrate the ability to anticipate and address guest needs proactively. The role also includes answering phone calls, managing reservations, providing detailed information about the lounge and resort amenities, and upholding the resort’s high standards of professionalism and hospitality. The Host/Hostess will often collaborate with various departments such as food and beverage and guest services to enhance the overall guest experience and handle guest inquiries, complaints, or special requests with efficiency and courtesy.

A commitment to maintaining cleanliness, adherence to grooming and uniform standards, and embodiment of respectful workplace behavior aligned with the resort’s policies are fundamental expectations. This position offers a fantastic opportunity to grow within a prestigious luxury resort that values enthusiasm, energy, and professionalism. Team members enjoy comprehensive benefits including group medical, dental, vision, life, and disability insurance, pre-tax flexible benefit plans, paid time off, company-matched 401(k), employee assistance programs, complimentary meals, and room nights at CoralTree Hospitality managed properties. Join Pier Sixty-Six Resort and become part of a team dedicated to creating unforgettable experiences and setting new benchmarks in hospitality excellence.