Host/Hostess | City Cruises Norfolk (must have Friday- Sunday availlability)

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $27,918.65 - $32,196.88

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement plan options

Training and development opportunities

Positive work environment

Job Description

City Experiences is a leading provider of exceptional experiences both on land and water, with a successful history spanning over 40 years. Through organic growth and strategic acquisitions, they have developed a diverse portfolio consisting of more than 25 brands, attracting over 30 million guests and riders annually. The company prides itself on fostering an environment where communication, creativity, and teamwork are highly encouraged, aiming to deliver memorable and high-quality guest experiences. With a commitment to excellence, City Experiences continues to expand its reach and elevate service standards, making it a renowned name in the tourism and recreational industry.

Cit... Show More

Job Requirements

High school diploma or equivalent
must be at least 18 years of age
previous restaurant experience preferred
energetic and enthusiastic personality essential
must possess a service orientation actively looking for ways to help others
ability to work extended periods without sitting
must be able to walk stairs
required to lift furniture and other heavy items such as bus tubs up and down stairs
will be required to be available for work on all major holidays
per US Coast Guard requirement, must be a US citizen or a permanent resident

Job Qualifications

High school diploma or equivalent
must be at least 18 years of age
previous restaurant experience preferred
energetic and enthusiastic personality
service orientation with a proactive approach to helping others
comprehensive knowledge of food and beverage menu items, packages, and point-of-sale systems
ability to work extended periods without sitting
ability to walk stairs
ability to lift furniture and heavy items such as bus tubs up and down stairs
willingness to work on all major holidays
US citizen or permanent resident as required by US Coast Guard regulations

Job Duties

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)
responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates
actively participate in meetings including the Manager pre-cruise briefing
oversee the setting of assigned deck(s), including package assembly and placement, and sidework and section assignments
assist with the warm and efficient greeting and seating of guests when they arrive
coordinate buffets and table invitations on assigned deck(s)
assist Servers and Server Assistants with table service
maintain a high level of energy and a positive attitude
lead by example, by remaining consistently professional and positive in front of staff, and maintaining a positive attitude
have comprehensive knowledge of all F & B Menu items, packages and POS systems
interact with guests using scripted approaches
participate in all entertainment as scripted
table touch all individuals on deck, and meet all group leaders
participate and lead post-cruise clean up
assign duties, and ensure the completion of all side work
participate in the “Bye Bye” line
perform a walk-through inspection with manager(s) at the completion of each cruise to ensure proper deck arrangement and sanitation
check in with managers following the cruise to address any issues or situations, and to offer solutions to problems
be prepared to begin work at scheduled time
maintain uniform and personal grooming in compliance with appearance standards
other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: