Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
competitive pay
Employee Discounts
Flexible Schedule
Training and Development
Positive work environment
Job Description
Smith & Wollensky is a renowned steakhouse and fine dining restaurant located in SW Miami - Miami Beach, FL. Known for its exceptional quality cuisine, elegant atmosphere, and impeccable service, Smith & Wollensky has established itself as a premier dining destination. The company prides itself on delivering an outstanding guest experience that emphasizes hospitality, culinary excellence, and attention to detail. As a leading restaurant brand, Smith & Wollensky offers a dynamic work environment that fosters teamwork, professionalism, and a passion for the art of hospitality. Their dedication to creating memorable dining experiences has earned them a loyal customer base and... Show More
Job Requirements
- High school diploma or equivalent
- Previous work experience as a host is preferred
- Working knowledge of OpenTable is preferred
- Basic computer skills
- Must be able to perform under pressure in a high-volume restaurant setting
- Must be able to handle guest incidents and complaints
- Must be knowledgeable of Smith and Wollenskys menus, policies, procedures, the venue and the company history
- Must be well versed in OpenTable and on-line ordering systems
- Excellent interpersonal and communication skills
- Leads by example and demonstrates good judgment
- Maintains proper company dress-code standards at all times
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
Job Qualifications
- Must be able to perform under pressure in a high-volume restaurant setting
- Must be able to handle guest incidents and complaints
- Must be knowledgeable of Smith and Wollenskys menus, policies, procedures, the venue and the company history
- Must be well versed in OpenTable and on-line ordering systems
- Excellent interpersonal and communication skills
- Leads by example and demonstrates good judgment
- Maintains proper company dress-code standards at all times
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- High school diploma or equivalent
- Previous work experience as a host is preferred
- Working knowledge of OpenTable is preferred
- Basic computer skills
Job Duties
- Greet guests in a warm and friendly manner as they arrive at the restaurant with a smile
- Seat guests efficiently and issue menus and wine list, drawing attention to BTG and cocktails page
- Manage seating chart, ensure optimal flow of diners and even distribution by server
- Provide accurate wait times and monitor waiting list
- Manage reservations using OpenTable, recording, printing and sharing important guest notes, including allergies
- Management of the telephone system, responding to guest inquiries courteously, managing on-hold and call transfers
- Manage take-out and delivery orders as directed by management
- Perform regular restroom checks, ensuring guest supplies are topped up, waste bins emptied, and cleanliness maintained, drawing management attention to any issues that arise
- Set up the host stand and coat check and maintain levels of cleanliness and order throughout service
- Perform other duties and tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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