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Host/Hostess IHOP 487

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
Financial planning services
training programs
mentorship opportunities
performance-based incentives
Bonuses
employee recognition programs
Diverse work environment
Customizable benefits

Job Description

Our restaurant is a lively and welcoming establishment dedicated to providing an exceptional dining experience for all guests. Known for its warm ambiance and high-standard culinary offerings, our restaurant prides itself on delivering excellent service, quality meals, and a memorable atmosphere for both casual diners and special occasions. We foster a team-oriented environment where each employee plays a key role in creating a positive experience for every visitor who walks through our doors. Our commitment to hospitality and customer satisfaction has positioned us as a preferred dining destination within the community. We continuously strive to exceed guest expectations through attention to detail, friendly service, and an inviting setting.

The role of Host is crucial in setting the tone for our guests' entire dining experience. As the first friendly face guests encounter, the Host is responsible for welcoming each visitor with a warm and approachable demeanor. This position plays a vital role in managing the flow of guests by efficiently handling seating arrangements, maintaining an organized and clean waiting area, and communicating effectively with both guests and service staff. The Host is often the first point of contact, addressing reservations, answering inquiries, and ensuring guests feel valued and comfortable during their time at our restaurant. This full-time position requires a person with excellent communication skills, a customer-focused mindset, and the ability to work in a dynamic, fast-paced environment. Additionally, the Host supports the team by assisting with various side duties that contribute to an overall smooth operation. Our competitive pay structure, flexible scheduling options, and comprehensive benefits reflect our dedication to employee well-being and growth. Joining our restaurant means becoming part of a supportive, diverse team that values collaboration and professional development while emphasizing a positive and inclusive workplace culture.

Job Requirements

  • Proficient in reading and writing
  • effective communications skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks, such as transporting plates, glasses, and baskets between the kitchen and dining room

Job Qualifications

  • Proficient in reading and writing
  • effective communications skills
  • ability to stand for up to 8 hours during shifts
  • capable of lifting or moving up to 25 pounds
  • full mobility of hands and arms to perform repetitive tasks, such as transporting plates, glasses, and baskets between the kitchen and dining room

Job Duties

  • Greet guests with a smile and a friendly attitude upon arrivals
  • efficiently manage the seating chart to accommodate guests and optimize table turnover
  • answer phone calls to take reservations or respond to inquiries politely and accurately
  • provide guests with menus and notify servers of their arrival
  • monitor the waiting list and inform guests when tables become available
  • maintain cleanliness and organization of the hostess station and lobby area
  • assist with side duties such as refilling condiments, restocking menus, and helping servers as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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